General Manager

The Role

We’re looking for a General Manager who runs a great restaurant—every shift, every day.

This is a hands-on leadership role responsible for driving sales, building a strong team, and delivering fast, consistent, high-quality guest experiences. You’ll own the business as if it were your own.

What You’ll Own

1. Restaurant Performance

• Drive sales, profitability, and operational efficiency
• Manage key metrics: labor %, food cost, throughput, and waste
• Deliver consistent results—not just good days

2. Shift Execution & Throughput

• Lead from the front during peak hours
• Ensure fast, accurate service and strong line flow
• Maintain ticket times and throughput standards

3. Team Leadership & Development

• Hire, train, and develop a high-performing team
• Build and coach Shift Leaders and Assistant Managers
• Create a culture of accountability, energy, and ownership

4. Guest Experience

• Ensure every guest receives fast, friendly, and accurate service
• Address issues in real time and recover the experience
• Use feedback to improve operations

5. Operational Standards

• Maintain food safety, cleanliness, and brand standards at all times
• Execute systems and processes consistently
• Be audit-ready every day

What Success Looks Like

• Consistently hits sales, labor, and food cost targets
• Strong shift execution—no chaos during peak hours
• Low turnover in key roles (AMs, Shift Leaders)
• Internal promotions happening from within your team
• High guest satisfaction and repeat business

What You Bring

• 2–5+ years of restaurant management experience (fast casual or QSR preferred)
• Experience running high-volume shifts ($1M–$3M+ annual volume typical)
• Proven ability to lead teams and deliver consistent results
• Strong work ethic—you’re comfortable being on your feet and in the action
• Ability to manage both people and numbers

Non-Negotiables

• Willing to work nights, weekends, and peak business hours
• Leads from the front—this is not a back-office role
• Holds high standards and addresses issues directly

Compensation & Benefits

• Base salary: + performance bonus
• Health, dental, vision
• PTO
• Meal benefits
• Growth path to District Manager

Supplemental pay

• Bonus pay

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Paid training