Job Description - General Manager

General Manager – The Great Greek Mediterranean Grill

We're looking for a leader, not just a manager.

The Great Greek Mediterranean Grill is seeking an experienced General Manager who is passionate about developing people, delivering exceptional guest experiences, driving sales, and building a culture of accountability. This position is responsible for the overall success of the restaurant, including financial performance, team leadership, guest satisfaction, catering growth, and maintaining operational excellence.

This is a hands-on leadership position. Our General Manager works alongside the team every day and is expected to lead from the front—not from the office. If you're looking for a desk job, this isn't it.


Responsibilities

  • Lead all day-to-day restaurant operations.
  • Recruit, hire, train, coach, and develop team members and managers.
  • Build and maintain a positive, accountable, high-performance culture.
  • Deliver exceptional guest service and resolve guest concerns quickly and professionally.
  • Drive sales through community involvement, local marketing initiatives, networking, and relationship building.
  • Develop and grow the restaurant's catering business by actively seeking new opportunities, cultivating relationships with local businesses, schools, hospitals, churches, and community organizations, and following up on leads.
  • Create and execute plans to increase repeat business and guest loyalty.
  • Monitor labor, food costs, inventory, and all controllable expenses.
  • Analyze sales trends and financial reports, then implement action plans to improve profitability.
  • Ensure food safety, cleanliness, and health department standards are consistently exceeded.
  • Create and manage employee schedules that balance guest service with labor efficiency.
  • Conduct performance evaluations, coaching sessions, and disciplinary action when necessary.
  • Hold team members accountable to company standards while recognizing and rewarding excellence.
  • Lead by example through professionalism, integrity, urgency, and a strong work ethic.

Qualifications

  • Minimum of 3 years of restaurant management experience, with General Manager experience preferred.
  • Demonstrated success leading high-performing teams.
  • Proven ability to increase sales and drive business growth.
  • Experience with local store marketing, community outreach, or catering sales is strongly preferred.
  • Strong understanding of restaurant financials, including P&L management, labor, food cost, and inventory control.
  • Excellent communication, leadership, and conflict-resolution skills.
  • Highly organized with exceptional time-management abilities.
  • Comfortable making decisions and solving problems in a fast-paced environment.
  • Flexible schedule, including evenings, weekends, and holidays.
  • Valid driver's license and reliable transportation.

The Right Candidate Is...

  • A servant leader who earns respect rather than demands it.
  • A coach who develops people instead of simply managing them.
  • Competitive and motivated by achieving goals.
  • Passionate about hospitality and creating memorable guest experiences.
  • A self-starter who doesn't wait to be told what needs to be done.
  • Comfortable holding difficult conversations while treating people with dignity and respect.
  • Financially minded and understands that great operations and profitability go hand in hand.
  • A sales-minded leader who is always looking for opportunities to grow the business inside and outside the restaurant.
  • Someone who takes ownership and treats the restaurant as if it were their own.

What We Offer

  • Competitive salary (based on experience)
  • Health Insurance reimbursement up to a certain value after 3 months
  • Performance-based bonus opportunities
  • Paid vacation
  • Growth opportunities within a growing brand
  • Employee meal benefits
  • Ownership that values initiative, accountability, and results

If you're the kind of leader who inspires teams, builds relationships in the community, grows sales, and isn't afraid to jump on the line or into the dining room when your team needs you, we'd love to hear from you.

Supplemental pay

  • Bonus pay
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