General Manager

Job Summary

The General Manager is an executive responsible for the overall leadership, strategy, and operations of Nepal. This role bridges local execution with global company objectives — overseeing engineering/delivery, HR, finance, and admin functions — while serving as the primary liaison between the Nepal branch and international leadership. The GM translates global priorities into locally executable plans, while also surfacing on-the-ground realities and opportunities back to global leadership. Success in this role requires equal comfort steering high-level strategy and getting hands-on with day-to-day execution.

Key Responsibilities

Strategy & Growth
● Set and execute the annual business strategy, aligned with global goals.
● Drive business development, client relationships, and revenue growth initiatives.
● Identify new opportunities and partnerships that support company-wide growth.Operations & Finance
● Oversee day-to-day operations across all departments, ensuring efficient resourcing, prioritization, and budgeting.
● Own the branch P&L, budgeting, forecasting, cost control, and financial reporting.
● Establish operational KPIs and drive continuous process improvement.People & Culture
● Lead and mentor the local leadership team; drive culture, engagement, and talent development.
● Own succession planning and support performance management across the branch.Compliance & Risk
● Ensure compliance with Nepal's labor, tax, and corporate governance regulations.
● Oversee risk management, workplace safety, and organizational compliance.Stakeholder Management
● Serve as one of the key points of contact with global leadership, reporting regularly on performance and strategic progress.
● Manage relationships with clients, government bodies, and industry stakeholders;represent  Nepal externally.

Education & Experience:
Education: Bachelor's degree required (Business, Management, Engineering, or Computer Science); Master's degree preferred.

Experience
● 10+ years total experience, including 5+ years in senior/general management.
● Proven P&L ownership and experience scaling multi-departmental operations.
● Background in technology, AI, or IT services strongly preferred; familiarity with software delivery models is a plus.
● Experience reporting to or coordinating with global/international teams across time zones.
Certifications (preferred): Leadership/management certification.

Job Specification (Skills & Attributes)
● Strong strategic, financial, and business acumen — balancing short-term execution with long-term vision.
● Proven leadership: team building, mentoring, and change management across cross-functional teams.
● Solid grasp of Nepal's labor and compliance landscape.
● Excellent communication (English & Nepali) and stakeholder management, from C-level to on-ground staff.
● High integrity, accountability, and a hands-on, execution-focused mindset.
● Strong problem-solving skills and comfort operating under ambiguity.
● Comfortable working flexible hours across time zones and with travel as needed