General Manager

We are in search of a dynamic and highly organized General Manager with extensive experience in full-service restaurant management to manage Tapestry Bistro + Bar. As the General Manager, you will be responsible for overseeing all aspects of restaurant operations to ensure smooth functioning and optimal performance. You will be a key player in maintaining our reputation for providing exceptional experiences and fostering a positive work environment for our team members.

Nestled within the San Francisco Design Center, Tapestry Bistro + Bar weaves flavor, art, and community into each bite. Our dining experience transcends the mundane, delivering a true masterpiece of culinary delight. Currently, Tapestry operates as an upscale cafe and bar, featuring a wide range of gourmet grab-and-go options and an innovative bar program. This summer, we're expanding into a full-service Modern American Bistro, with a chef-crafted menu including small plates, lunch and dinner entrees, shareables, and more.

In addition to managing Tapestry Bistro + Bar, you will also manage beverage service for the San Francisco Design Centers event space.

Responsibilities:

Leadership and Team Management:
Provide strong leadership and direction to the team, including hiring, training, and mentoring staff
Foster a culture of teamwork, excellence, and accountability among all team members
Conduct regular performance evaluations and provide constructive feedback to promote growth and development

Operational Excellence:
Oversee daily restaurant operations, including opening and closing procedures, to ensure efficiency and adherence to company standards
Monitor inventory levels to ensure adequate stock levels while minimizing waste
Enforce health and safety protocols to maintain a clean and safe environment for both guests and employees

Customer Service:
Lead by example in providing exceptional customer service and ensure that all team members prioritize guest satisfaction
Address customer inquiries, concerns, and complaints in a professional and timely manner, striving to exceed customer expectations

Financial Management:
Manage budget and closely monitor expenses and revenue to achieve financial targets
Analyze P&Ls and KPIs to identify areas for improvement and implement strategies to optimize profitability
Implement cost-control measures without compromising quality or service standards

Quality Assurance:
Maintain high standards of food quality, presentation, and consistency, working closely with the kitchen team to ensure adherence to recipes and procedures
Conduct regular inspections to ensure cleanliness, organization, and compliance with sanitation regulations

Qualifications:

Proven experience as a General Manager or similar leadership role in the restaurant industry
Excellent leadership and interpersonal skills, with the ability to motivate and inspire a diverse team
Strong business acumen and proficiency in financial management
Exceptional customer service skills and a passion for creating memorable experiences
Solid understanding of restaurant operations, including inventory management, food safety, and compliance
Effective communication skills, both verbal and written
Flexibility to work evenings, weekends, and holidays as required

Join us at Infuse Hospitality and be part of a dynamic team committed to delivering operational excellence and unparalleled hospitality. If you are a results-driven leader with a passion for the restaurant industry, we want to hear from you!

About Infuse Hospitality:
Infuse Hospitality is an innovative company that creates best-in-class experiences in food and beverage, serving more than 25 million square feet of hospitality space throughout North America. Founded in 2016, Infuse brings its industry-leading expertise to expertly craft hospitality solutions for all.
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