General Manager

We Care. We Deliver.

Our purpose is to create communities our residents are proud to call home. We currently own or manage over 85,000 units in North America and continue to grow.

B

ell Partners,

https://bellpartnersinc.com/overview/a national leader in multi-family housing, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates.

Excellent Opportunity for an experienced Community Manager or General Manager who wants to grow, overseeing a dual-phase 1400-unit community in Revere, MA.

The General Manager is the business leader and fiscal decision-maker of the property. The General Manager will oversee the entire operation including staff performance, resident satisfaction and financial success. This position is responsible for ensuring that the property is properly staffed and managed to provide an optimal return to investors. Additionally, this position also has specific training and experience to oversee multiple managers and provide guidance on operating and financial issues to those managers. This person is instrumental in helping Bell Partners deliver on its promise to owners and investors, by delivering superior customer service and exemplifying professionalism at all times.

Primary Responsibilities

Lead, direct, and control all facets of the community to ensure quality services and a high degree of customer satisfaction by Bell Operations standards and policies, while working within budgetary guidelines
Generate income through leading the sales team, monitoring market conditions, controlling budget, attracting residents and retaining them through superior customer service
Hire, manage, and develop associates to ensure community performance and adequate staffing. Motivate associates through recognition programs, training, and team building.
Meet budgeted income, expense and leasing goals for the portfolio
Be a champion for the operational strategy, including strategic drivers
Work with owner/investment partners to maintain and improve the value of the assets
Conduct monthly meetings with On-Site Leadership team to keep them apprised of current issues
Provides oversight of the annual budget process for each community
Review the financial operations on a monthly basis; review variance reports, provide explanation of variances
Evaluate market conditions with each Leasing Manager to determine unit prices in accordance with the market and budgeted goals. Shop competitors in person every quarter with the Leasing Manager
Assist with renovation plans and execution, as needed
Report accidents and other property incidents promptly
Develop strategies to market and showcase property to prospective residents by working in conjunction with Leasing Staff and Corporate Marketing Department
Obtain bids for all contract services and oversee routine capital projects; coordinate with Construction Services, as necessary
Responsible for maintaining the physical asset through weekly inspections of all properties. Inspect interiors of buildings and inspect grounds, facilities, and equipment daily to determine necessity of repairs, maintenance needs, and potential safety hazards.
Enforce adherence to all laws, including but not limited to Fair Housing and OSHA
Regular attendance and punctuality
Additional duties as assigned

Knowledge, Skills and Abilities:
Strong financial management skills and be well versed in budgeting and forecasting
Strong interpersonal skills to develop and enhance business relationships, ability to get along with diverse personalities; tactful; mature, flexible
Sales and marketing experience to include sales training and goal setting, market analysis, market plan creation and implementation
Strong leadership and management skills to include recruiting, hiring, team-building, coaching and mentoring skills
Provides exceptional customer service
Familiar with MS Excel, Word, Outlook, and YARDI
Supports Bell Core Values
Works successfully on a team
Excellent written and verbal communicator
Present a professional image and demeanor at all times
Resourceful and well organized

Background & Education:
BA/BS In Business, Hospitality, Property Management or related field
At least 3 years apartment community management experience required, with a minimum portfolio of 500 units, working knowledge of tenant and eviction laws, and Fair Housing Laws
Third party fee management experience preferred
Yardi software experience preferred

Schedule
Full-time
8-5 Monday-Friday
Some weekends and evenings as needed

Benefits
Performance Bonuses
Comprehensive insurance plan options
401(k) matching
Paid time off, paid sick leave, and company holidays
Insurance premium discount with Employee Wellness Program
Employee assistance program

#LI-RM1

Bell Partners, Inc. ("BPI" or the "Company")

is an equal employment opportunity employer. BPI's policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, pregnancy, military/veteran status, marital status, genetic information, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. BPI also prohibits harassment of applicants or employees based on any of these protected categories. It is BPI's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

Note to Applicants: Smoking is prohibited in all indoor areas of Bell Partners Inc. unless designated smoking areas have been established by a particular location in accordance with applicable state and local law.
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