General Manager

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Job Description - General Manager

Job Description

Capstone is a North American supply chain solutions partner with over 650 operating locations, 19,000 associates, and 60,000 carriers. We specialize in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

DAILY RESPONSIBILITIES:
• Implements the business plan for assigned area of responsibility by communicating goals and managing
staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals.
• Identifies associate, customer, and supplier concerns by listening and consulting with others when
needed to determine corrective action to take or make recommendations in order to resolve concerns.
• Monitors and manages productivity of assigned area of responsibility by preparing, reviewing and
analyzing business reports. Writing and balancing daily bank deposits. Assist in managing Site and
Departmental budget.
• Maintains quality and safety standards in assigned area of responsibility by ensuring associates are
trained on logistics and company policies, standards, and procedures; monitoring associate compliance
with logistics and company policies, standards, and procedures; distributing and maintaining procedures
and supporting documentation.
• Supervises and develops associates and leaders in assigned area of responsibility by assigning duties
and coordinating workloads, monitoring performance and providing feedback; identifying training and
development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of
associates and leaders.
• Demonstrates up-to-date expertise and applies this to the development, execution, and improvement
of action plans by providing expert advice and guidance to others in the application of information and
best practices; supporting and aligning efforts to meet customer and business needs; and building
commitment for perspectives and rationales.
• Provides and supports the implementation of business solutions by building relationships and
partnerships with key stakeholders; identifying business needs; determining and carrying out necessary
processes and practices; monitoring progress and results; recognizing and capitalizing on improvement
opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
Models compliance with company policies and procedures and supports company mission, values, and
standards of ethics and integrity by incorporating these into the development and implementation of
business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply
these in executing business processes and practices.

QUALIFICATIONS:
• Must be very flexible with shift start times as well as days worked, including weekends and holidays.
• 5 years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritizing skills.
• Ability to simultaneously perform multiple tasks.
• The ability to make decisions, problem solve, prioritize assignments and direct the workforce in an
ever-changing, warehouse environment.
• Ability to manage budgets; read and interpret P L statements; and prepare related management
reports.
• Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint
• Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.

PHYSICAL REQUIREMENTS:
• Ability to walk and stand for extended periods of time
• Ability to lift up to 75 lbs

EDUCATION and/or EXPERIENCE:
• Warehousing, Logistics, Supply Chain or Third Party experience preferred
• BS/BA Degree or Associates Degree with Equivalent Experience is a plus but no required
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven track record in supervision of warehouse employees including Hiring, Training, and
Termination.
• Proven experience in providing high levels of customer service to internal and external customers.
• College degree is a plus.

This description portrays in general terms the type and levels of work performed and is not intended to
be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks
described herein may be modified and expanded overtime. We will offer the successful candidate:
• Salary commensurate with education, experience and skills
• Quarterly incentive based on operational performance.
• Benefits after 30 days including major medical, dental, vision, life, STD, LTD, and 401

We are an Equal Opportunity Employer committed to quality through diversity. We are a Drug Free
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