General Manager

Job Description

Job Description

General Summary
At Americann Made we relate our success directly to the strength of our management team. To continue operating at our high standards, we are seeking an experienced General Manager to join us. As an ideal candidate you will be a born leader with previous managerial experience. You will have proven experience overseeing operations, potentially human resources, company finances, inventory, sales and communications departments. You are an expert communicator with a strong ability to delegate responsibilities and collaborate across a wide range of departments. Ultimately, you are driven by the desire to lead a team toward maximum productivity and efficiency.

Essential Job Functions
Actively recruit, interview, hire and coach new and existing employees within a department or business unit
Shift supervision, including opening and closing the store, managing payroll, creating weekly schedules, staff tasks, duties and goals assigned on a daily basis
Know and master every job title including job descriptions and all processes that are behind it
Collaborate with marketing to achieve desired campaign efforts
Create, review, implement and update SOP’s
Ensure highest product knowledge proficiency
Evaluate KPIs and Sales Reports to create and implement action plans to improve business performance
Procure quality products to keep up with market trends
Maintain healthy inventory levels and healthy vendor relationships
Regularly reviews and monitors all aspects of inventory management, including Daily Cycle Counts,

Vendor Orders, Receiving and processing of new products, Account Payables and any other inventory related processes
Plan, coordinate, and merchandise setups, promotional signage, visual compliance, layout changes, to implement and maintain the store as set forth by company standards
Drive revenue and meet sales goals by implementing all company processes and guidelines
Performance manage team through company tools to achieve overall business success
Create and implement developmental succession plans for team members
Analyze sales data and generate reports periodically to guarantee all targets are met
Oversee /Audit all daily operations to ensure success; cash control, inventory control, shrink control, labor control, store procedures, store maintenance through Company’s SOPs and processes
Enforcement of Compliance in all managers and team day to day operations
Improve internal processes for better productivity
Complete business documents (i.e. 8300 forms, EDD forms, etc.)
Manage budgets and monitor financial health of a location or business unit
Create and implement strategic weekly, monthly, quarterly and annual business plans with managers to ensure maximum revenue
Provide input to the Regional Manager concerning customer needs, new product, competition and pricing
Minimum Job Qualifications
Excellent leadership skills, including goal setting, motivating, training and mentorship
Exceptional interpersonal and communication skills, including writing, speaking and active listening
Data driven mindset with ability to make recommendations based upon data and results
Excellent organizational skills
Proficient in business acumen practices, but not limited to finance, HR, operations, merchandising and sales
Keen strategic thinking and planning
Effective conflict resolution and problem-solving skills
Comfortable in a fast-paced or high-pressure environment

Employee Conduct

The General Manager must be a “people” person, helpful, cheerful, poised, even-tempered with a positive attitude and managerial experience. Store Managers must be committed to great work ethic, supervise, motivate and lead others by being a role model in all aspects of business.

Physical Requirements

General manager’s minimum physical requirements include: Ability to stand for an extended period of time. Move and handle boxes of merchandise and fixtures throughout the store which entails lifting.

Expected hours of work

Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business. Ability to commute to different locations.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Any other reasonable request by a leader is expected to be completed.

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