Job Description - General Manager
Job Description
Job Description Description:
General Manager
Summary
General Managers at OneWater stores are passionate about delighting customers and achieving or exceeding their store volume and margin sales and service goals by leading their team in defined processes. The position is exempt.
Duties & Responsibilities
Ensures the location effectively follows a successful Selling, Servicing, Parts, and F&I process and paperwork that ensures that the customer has an excellent buying experience
Effectively establishes the selling price for units, as part of desking the deal; including successfully establishing ACV (trade appraisals, reconditioning) through set company standards
Learns and applies new and learned selling skills, strategies and techniques on a daily, monthly, and yearly basis. Shares, mentors, encourages, and acknowledges team members
Monitors OneWater sales, service, and parts goals and
supervises/prioritizes
work to achieve progress towards goals against key performance indicators
Takes the lead on merchandising inventory and supports the marketing of products, preparing for shows, positioning, and advertising activities (including lot and showroom layout)
Actively participates in boat shows, store and off-site sales and customer events
Qualifications & Expectations
Has a continuous learning mindset, develops and maintains a high-level of product, market and industry knowledge.
Builds and maintains positive customer relationships to strengthen customer loyalty, increase referrals and enhance dealer reputation
Promotes teamwork, supports, coaches and works with all team members, departments and locations to insure the customer has a seamless experience through the sale, financing, delivery and subsequent servicing of the boat
Customer satisfaction, both internal and external
Achieves or exceeds store volume and margin sales and service goals and profit goals
Effective utilization of sales tools, including OneWater Sales Processes and CRM
Achievement of required OneWater Sales Certifications
Management experience
Lift 10 lbs. infrequently
Seated, Stooping, Climbing
One Water Marine provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, One Water Marine complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Drug Screening and background check are required.
Requirements:
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