General Manager Assistant

{"description": " About Northeast Power Dry

Northeast Power Dry, founded in 1996, is a trusted leader in water and mold damage restoration services. Our mission is to provide fast, professional solutions to homeowners while fostering a positive, growth-oriented culture for our employees. As we continue to expand, we are seeking driven individuals who are passionate about customer service and motivated to grow their careers in a supportive team environment.

Position Summary: We are seeking a highly organized, detail-oriented, and proactive Administrative Coordinator to manage front office operations, administrative support, and basic marketing coordination in a fast-paced, high-energy environment. This role is essential to keeping our office running smoothly, supporting multiple departments, and maintaining an exceptional level of service for employees, candidates, and clients.

The ideal candidate thrives in a emergency-services style environment , can multitask at lightning speed , and is comfortable managing a wide range of responsibilities across administration, IT, marketing coordination, and compliance.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential function satisfactorily and be able to meet the work environment conditions and physical requirements of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

Front Office & Administrative Operations:

• Provide front desk coverage: greet visitors, direct inquiries, and notify staff of arrivals.
• Maintain office supply and company merchandise inventory; order supplies as needed.
• Coordinate travel arrangements (flights, hotels, transportation) for staff and executives.
• Take, organize, and distribute meeting notes and internal communications.
• Handle customer complaints and assist with small claims filings.
• Organize company events including lunches, birthdays, meetings, and team-building activities.

Marketing:

• Update website content (new hires, photos, general edits).
• Coordinate social media posting and track weekly metrics.
• Order, approve, and distribute flyers and promotional materials.
• Manage internal digital displays and TV screen updates.

IT & Systems Administration (Basic Level):

• Set up technology for new hires (laptops, phones, iPads).
• Manage user access and permissions across company systems (DASH/CoreLogic, Brivo, Microsoft 365, Samsara, Reets).
• Reset passwords, unlock accounts, and reassign devices as needed.
• Coordinate printer and basic office tech troubleshooting.

Recruitment/ DOT & Safety Compliance:

• Support orientation day and onboarding processes.
• Track candidate communications, MVRs, and background checks.
• Assist with scheduling interviews and coordinating managers' calendars.

Administrative Support & Record-Keeping:

• Provide clerical support including mailing, scanning, faxing, and copying.
• Maintain organized electronic and physical filing systems.
• Ensure accurate and up-to-date records and data entry.
• Support various projects across departments.

Office & Vendor Management:

• Liaise with vendors for office maintenance, supplies, and services.
• Oversee inventory management for marketing materials, office supplies, and IT devices.
• Maintain spreadsheets and records to track all office resources.

Other Duties:

• Perform other related duties and responsibilities as assigned by the HR Manager or General Manager.

Skills and Abilities/Qualifications:

• Education: High School Diploma required; some college a plus.
• Experience: Proven experience in administrative roles, office coordination, and/or recruitment support in high-volume environments
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Applicant Tracking Systems (ATS), HR software, and ability to quickly learn internal systems. Basic IT troubleshooting experience is a plus.
• Communication: Excellent verbal and written communication skills with strong customer service orientation; able to interact professionally with employees, vendors, and clients.
• Organization & Multitasking: Exceptional organizational skills with the ability to prioritize, multitask, and manage competing priorities in a fast-paced, chaotic environment.
• Problem-Solving & Adaptability: Highly adaptable, solution-oriented, and capable of identifying issues and implementing effective solutions to maintain office efficiency.
• Interpersonal Skills: Works well independently and collaboratively, demonstrating professionalism, integrity, and a positive attitude.
• Attention to Detail & Confidentiality: Maintains accuracy in all tasks, records, and data entry; handles sensitive information with the highest level of discretion.

Other Requirements:

• Bilingual skills a plus; enthusiastic, energetic, and able to thrive in a high-pressure, emergency-services style environment..

This position requires a balance of administrative support and recruitment functions to ensure both office operations and talent acquisition processes run smoothly and efficiently.", "salary_raw": "Row(double=None, string='USD 22.00 To 25.00 Annually')"}