Job Description - General Manager - B2C

Company Overview:

  • This is a 10+ year old home services company specializing in attic and crawl space solutions for residential properties throughout New Jersey and New York
  • This company is looking for a senior leader to take significant responsibility off the owner’s plate


What is Being Offered:

  • Competitive compensation package (base + bonus)
  • Benefits
  • PTO

 

What The Position is About:

  • Lead all business operations for the branch (including sales, production, office, and customer service)
  • Lead the sales organization, driving sales performance and revenue growth
  • Streamline and improve company processes while maintaining growth
  • Oversee 10-15 direct reports across sales, post-sale, office, vendors, and customer service
  • Manage the P&L, monitor KPIs, analyze data, and make data-driven decisions to enhance operational performance
  • Create a high-performance culture of continuous improvement, teamwork, and accountability
  • Build strong relationships with employees, customers, vendors, contractors, suppliers, and industry partners
  • Develop and manage the annual budget, including sales forecasts, expenses, and profitability targets

 

The Right Candidate Will Have:

  • Strong sales leadership background within the home improvement, home services, or residential service business
  • Operational judgement across field, office, customer service, vendor, and subcontractor issues
  • Comfort running the broader day-to-day operation and making independent decisions
  • Experience with utility-sponsored rebate or energy-efficiency programs is preferred
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