General Manager - Food & Nutrition Services

Join one of Washington, D.C.'s oldest academic teaching hospitals as the General Manager of Food & Nutrition Services. We are seeking an innovative and results-driven leader with a passion for food service excellence, team development, and operational efficiency. This role oversees all aspects of food services, including retail, patient, and catering operations, in a 609-bed healthcare facility.

Our company provides a full spectrum of services to healthcare facilities, including food and nutrition, environmental, facilities management, healthcare technology, retail, and patient experience services. As part of our team, you will directly impact patient satisfaction, wellness, and overall hospital experience.

Responsibilities:

• Lead day-to-day operations of all food services, including patient meals, retail, and catering.
• Ensure high-quality service delivery while meeting company and client financial goals.
• Develop and maintain strong relationships with hospital leadership, clients, and stakeholders.
• Create and implement strategic plans to enhance operational efficiency and customer experience.
• Ensure compliance with HACCP, regulatory standards, and internal quality policies.
• Manage and mentor a team of managers and staff, promoting collaboration and growth.

Qualifications:

• Bachelor's Degree or equivalent experience required.
• Minimum 5 years of management experience in Food & Nutrition Services within a healthcare setting.
• Proven leadership in a unionized environment.
• Strong financial acumen with experience managing budgets, payroll, and cash control.
• Exceptional communication and client relationship skills, comfortable engaging with C-suite executives.
• Proficiency in computer applications and reporting tools.
• Ability to manage multiple priorities and demonstrate flexibility in a dynamic environment.

Why Join Us:

• Competitive salary based on experience and qualifications.
• Comprehensive benefits package including medical, dental, vision, and wellness programs.
• 401(k) plan with company matching contributions.
• Paid time off and company holidays.
• Career advancement opportunities and tuition reimbursement.