General Manager - HOA Midrise - Southlake

SCHEDULE: Full Time | Monday - Friday 8:00 am to 5 pm. On call 24/7

ABOUT US

WRMC is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy. 

Responsibilities:

• Manage Board of Directors (BOD), Homeowner and Community relations. Attend all community meetings, including committee meetings, as appropriate.
• Train and foster team building among all employees involved on the account
• Conduct all walkthroughs (Landscape, Building, Violation, Architectural Review, Work Order verification, etc.) based on daily, weekly and monthly checklists.
• Responsible for Association fiscal oversight including financial statement review and comprehension. Must report to board if association spending exceeds budget and document disclosure.
• Develop and prepare appropriate annual draft budget for BOD approval. Implement and manage to the budget monthly.
• Ensure all preventative maintenance procedures and policies are adhered to by engineering staff.
• Establish and maintain building Emergency Guidelines. Implement, oversee and maintain guidelines, including conducting fire drills, emergency equipment, etc.
• Coordination and implementation of move in/move out activities.
• Manage vendor relations, including contracted on-site staff.
• Coordinate and oversee Association third party contracts, advising Board of performance.
• Process violations.
• Manage all special projects.
• Authorize payment of invoices.
• Manage bid process.
• Educate Association board members on changes to legislation that affect their HOA.
• Maintain familiarity with laws and regulations governing condominium associations and maintain compliance therewith.
• Responsible for all aspects of the annual meeting/election process.
• Utilize company support staff in accomplishing daily tasks in efficient, respectful manner.
• Attend training classes as required.
• Be available on-call for after hours’ emergencies

Education/Training/Certifications/Licenses

• High School Diploma required; Bachelor’s Degree in Business or related field preferred.
• CMCA, AMS and/or PCAM Accreditation from CAI preferred.

Experience/Knowledge/Skills

• At least 3 years of experience in Property Management, preferably within midrise or highrise settings in HOA or Multifamily environments, or an equivalent combination of education and experience is required.

• Strong customer service orientation with excellent communication and interpersonal skills.
• Ability to build and maintain effective relationships with homeowners, board members, vendors, and staff at all levels.
• Excellent written and verbal communication skills.
• Highly organized, detail-oriented, and able to manage multiple priorities under tight deadlines.
• Demonstrated leadership, coaching, and training abilities.
• Working knowledge of accounting principles and budgeting processes.
• Regular travel to on-site community location as required.

• Medical
• Dental
• Vision
• Short term disability (STD)
• Long term disability (LTD)
• Employee assistance program (EAP)
• Identity theft protection
• Pet insurance 
• Retirement
• Paid Time Off (PTO)