General Manager - Houston, TX

**General Manager - Houston, TX**
at Specialized

Houston, TX

**ABOUT SPECIALIZED**
*Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, were here to do the best work of our lives to push the greatest human powered machine into the future each and every day. Were a team of barrier-breakers, disrupters, and problem solvers. Were committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.*
*In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out

were here to help you build your career at Specialized.*
**JOB SUMMARY**
A critical member of the Specialized retail network, the General Manager balances excellence in retail operations with a passion for the power of a great brand. The General Manager maintains the culture of the business and sets the tone of the store and supporting Flex Space across multiple locations in a region. The ideal candidate has a consistent record encouraging successful, profitable retail, and wants to take that expertise to the next level as a driver of outstanding brand experiences in a non-conventional retail setting. Beyond being a well-adapted business leader, the General Manager works collaboratively with multiple store teams, retail partners, and local riders as a host, mentor, brand advocate, and customer service ace. This role also works cross-functionally with other members of the Specialized team to facilitate store-based events passionate about education, product launches, advocacy, and brand innovation.
**HOW YOULL MAKE A DIFFERENCE**
* Overall profitability of multiple retail stores, namely covering and exceeding the stores run cost to maximize the contribution to the topline revenue of Specialized Bicycle Components globally
* Exemplify outstanding methodologies for store teams staff and local operators
* Ensure the conveyance of transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way
* Performance management/talent management of all current employees in multiple locations
* Encourage a welcoming, diverse, and inclusive workforce through talent recruitment
* Oversee the scheduling of staff and ensure coverage for showrooms and flex spaces
* Facilitate the educate multiple store teams (in-house training, SBCU, and SBCU.com facilitation)
* Monitor and uphold all cleanliness and organizational standards for the sales floor, office space, flex spaces and vehicles
* Handle the progress and ensuring timely delivery of all special orders, home deliveries, service bikes
* Ensure staff has direction and is informed when store managers are not present (days off, time off, etc.) so that all employees are working purposefully towards store goals
* Monitor the evaluation of employee performance and be available when issues arise in-store, among riders, staff, and the service/sales interface
* Set goals with store managers which include development, store-wide goals, and larger company initiatives
* Operate within the set rules of the company (Specialized Retail LLC.) and ensuring alignment of all practices with Specialized Bicycle Components
**WHAT YOU NEED TO WIN**
* Passion for cycling and the Specialized brand
* A current or former retail manager with 1-3 years of multi-unit management experience preferred
* Excellent communication with the ability to effectively interact with riders and team members
* Must be able to work as business dictates which includes weekends
* Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching
* Able to lift at least 50 lbs. or more and use proper lifting skills
**TELL ME MORE**
* Industry leading Employee Purchase program
* Long term loan of a current model-year demo bike
* 401k, medical, dental, vision, and life insurance*
**For eligible employees*
*Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.*
*We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone

especially those from marginalized groups

to apply to our job postings and help us earn the position as the riders brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!*
*See what we are up to on* *,* *, and most importantly, our #**.*
**Voluntary Self-Identification**
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Specializeds Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
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Veteran Status
Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2023
**Voluntary Self-Identification of Disability**
We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. B

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