General Manager / Lab Director

Shift:

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

General Manager

Make an Impact. Build a Career.

At Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone.

That's why we need you -- your curiosity, your talents, and your drive -- to help us advance this important work, and your career.

We’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace® could be the perfect place for you.

Find Your Place at Pace®

Join us as a General Manager and play a key leadership role overseeing laboratory operations, services, and field activities across assigned facilities. In this role, you will provide strategic and operational direction for complex scientific service environments, ensuring excellence in service delivery, regulatory compliance, and team performance.

You’ll partner closely with corporate leadership while leading site-level operations, helping Pace® continue delivering trusted scientific data that protects communities and the environment.

What You’ll Do

• Develop, implement, and direct facility-level goals, objectives, policies, procedures, and work standards across laboratory, service center, field, and related operations
• Plan, administer, and oversee facility budgets, financial performance, and operational resource allocation
• Provide strategic leadership for services and operational functions supporting groups of intermediate to complex scope
• Plan, organize, manage, and evaluate the work of assigned managers and staff
• Lead and participate in operational, monthly, and cross-functional meetings to ensure alignment and execution
• Ensure compliance with all applicable federal, state, local, and institutional regulations, standards, and policies
• Identify, investigate, and mitigate operational risks, incidents, and litigation exposure; recommend corrective actions
• Analyze, compile, and present operational and service performance metrics to senior leadership
• Manage special initiatives and projects by identifying priorities, coordinating stakeholders, and evaluating outcomes
• Maintain awareness of industry trends, regulatory changes, and emerging best practices impacting laboratory and service operations
• Contribute to continuous improvement by identifying opportunities to enhance operational effectiveness and customer service
• Promote Pace®’s mission and values through professional, collaborative, and respectful interactions with staff and customers

What You’ll Bring

• Bachelor’s degree in Chemistry, Biology, Operations, or a closely related field and seven (7) years of managerial experience— or — an equivalent combination of education, training, and experience
• Expert knowledge of service and operational administration principles and best practices
• Strong leadership experience developing teams, motivating employees, and managing complex organizational structures
• Proven ability to develop and administer budgets and oversee financial performance
• Working knowledge of applicable service and operational laws, regulations, and compliance requirements
• Proficiency with computer systems and applications relevant to operations and service management
• Excellent written and verbal communication skills, including executive-level presentations
• Ability to lead in dynamic environments, manage competing priorities, and exercise sound independent judgment
• Strong interpersonal skills with the ability to work effectively across diverse teams and stakeholder groups

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits
When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.