General Manager (onsite CAM)

Join our Team! Leland Management is seeking an onsite General Manager (Community Association Manager) for one of our large-scale communities in the Melbourne, FL area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 15 consecutive years, including winning first place in our category for 2021! The position is full-time with a competitive salary and excellent benefits.

Applicants must possess:

• Experience managing large-scale communities, ideally those with multiple amenities, large resident populations, and complex operations.
• Clubhouse and amenity oversight, including daily operations, vendor coordination, and facility maintenance.
• Community event planning, including organizing, budgeting, and executing events that enhance resident engagement and community spirit.

Core Responsibilities Include:

• Conducting site inspections and enforcing covenants and restrictions.
• Assisting Boards with daily association management and governance.
• Preparing for and facilitating Board and Membership meetings.
• Reviewing financial reports and working closely with accounting teams.
• Preparing annual budgets and maintaining fiscal responsibility.
• Managing community projects and overseeing contractor performance.
• Soliciting and evaluating vendor bids.
• Maintaining compliance with Florida Statutes and association governing documents.
• Proficiency with Microsoft Office (Word, Excel, Outlook); experience with Caliber is a plus.

Operations Management:
Oversee day-to-day operations of the assigned onsite community, ensuring the highest levels of service, aesthetics, and resident satisfaction.

Amenity & Clubhouse Oversight:
Supervise all aspects of clubhouse operations, including maintenance, staff coordination (if applicable), room reservations, scheduling, and amenity rules enforcement.

Event Planning & Lifestyle Programming:
Coordinate and implement social events and community programs. Collaborate with vendors and stakeholders to enhance resident engagement through well-executed events.

Communication & Resident Relations:
Serve as the primary liaison between the Association, residents, and vendors, demonstrating professional and responsive customer service. Confidentiality and strong written/verbal communication skills are essential.

Financial Management:
Develop and monitor annual budgets. Provide monthly board reports including financials, management updates, and project progress. Prepare recommendations for capital improvements and maintenance planning.

About Leland Management:
Leland is a full-service association management firm serving Florida communities including HOA, condominium, cooperative, CDD, and commercial associations. With our headquarters in Orlando and divisions in Brevard, Jacksonville, St. Augustine, Palm Coast, Clearwater, Tampa, Volusia/Flagler, and Ocala, we offer career growth in a supportive, professional environment.

Our Mission:
To raise the standard of professionalism and service in Florida’s community association management industry.

Why Join Leland?

• Recognized as one of Central Florida’s Best Places to Work for 15 years running.
• Family-owned company with a strong emphasis on education and training.
• Growth opportunities within a fast-growing, respected company.

Benefits:
Medical, dental, vision, voluntary benefits, paid holidays, vacation time, and more.

Minimum Qualifications:

• Onsite Licensed CAM – Large-Scale Community Experience Preferred 
• Active Florida CAM license required.
• Minimum 2 years’ experience in association management, preferably with large-scale communities or      resort-style properties.
• Strong leadership, customer service, and problem-solving skills.
• Experience with financials, budgeting, and reporting.
• Proficient in Microsoft Office; Caliber experience a plus.

To Apply:
Submit your resume along with your salary requirements.