General Manager, Operations - Southern California

General Manager Operations - Southern California

Join Smokeland's Growing Team as a Dynamic General Manager Operations in Southern California Los Angeles and Port Hueneme!

Are you ready to embark on an exciting journey in the booming cannabis industry? Smokeland, a thriving cannabis delivery and distribution company based in vibrant Oakland, California, is on the lookout for a driven and passionate General Manager Operations to be a key player in our expanding team of cannabis enthusiasts.

Why Work with Smokeland?

At Smokeland, we're not just a company; we're a community of individuals passionate about cannabis. As part of our team, you'll have the opportunity to grow both personally and professionally. We value innovation, dedication, and a commitment to outstanding customer service.

What We're Looking For:

We are seeking an experienced and dynamic General Manager to lead our Driver Operations team in

Downtown Los Angeles

and

Port Hueneme . The ideal candidate will possess strong leadership skills, operational expertise, and a passion for delivering exceptional service. As the General Manager, you will be responsible for overseeing all aspects of driver operations, ensuring efficiency, safety, and customer satisfaction.

Key Responsibilities:

Leadership: Provide effective leadership and direction to the Driver Operations team, fostering a culture of accountability, teamwork, and continuous improvement.

Operations Management: Oversee day-to-day operations, including driver scheduling, dispatching, and route optimization, to ensure timely and efficient service delivery.

Performance Monitoring: Monitor key performance indicators (KPIs) and metrics to assess the performance of the Driver Operations team and implement strategies for improvement as needed.

Compliance: Ensure compliance with company policies, procedures, and regulatory requirements related to driver operations, including safety regulations and licensing requirements.

Customer Service: Maintain a strong focus on customer satisfaction, resolving any issues or complaints in a timely and professional manner.

Training and Development: Provide training, coaching, and support to drivers to enhance their skills, performance, and adherence to company standards.

Fleet Management: Collaborate with the Fleet Management team to oversee vehicle maintenance, inspections, and repairs to ensure the safety and reliability of the fleet.

Budgeting and Cost Control: Manage departmental budgets effectively, identifying opportunities for cost savings and operational efficiencies.

Reporting: Generate regular reports and analysis on driver performance, operational metrics, and other key insights to support decision-making and strategic planning.

Collaboration: Collaborate closely with cross-functional teams, including Logistics, HR, and Finance, to drive alignment and achieve organizational goals.

Qualifications:

Bachelor's degree in Business Administration, Logistics, Operations Management, or a related field (preferred).

Proven experience in operations management, preferably in the transportation or logistics industry.

Strong leadership and managerial skills, with the ability to motivate and inspire a team.

Excellent communication and interpersonal skills, with the ability to interact effectively with drivers, customers, and stakeholders at all levels.

Solid understanding of regulatory requirements and best practices related to driver operations and safety.

Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.

Proficiency in MS Office Suite, Google Workspace familiarity with operational software and systems. Having Blaze, METRC and Onfleet experiences is a plus.

Flexibility to work extended hours and weekends.

Experience is managing multiple sites.

Benefits:

Employee discount

Flexible schedule

Health insurance (includes vision and dental) and Benefits (e.g. 401(k))

Mileage reimbursement

Schedule:

8 or 10 hour shift per day

Day and/or Night shift

Holidays

Monday to Sunday; Weekend availability

Overtime available work

Join our team and play a key role in shaping the success of our driver operations in

Downtown Los Angeles and Port Hueneme

Job Type: Full-time

Pay: $72,000.00 per year

Benefits:

401(k)

Dental insurance

Health insurance

Vision insurance

Shift:

10 hour shift

8 hour shift

Morning shift

Night shift

Weekly day range:

Monday to Friday

Weekends as needed

Ability to Commute:

Los Angeles, CA (Required)

Ability to Relocate:

Los Angeles, CA: Relocate before starting work (Required)

Work Location: In person

#J-18808-Ljbffr