Job Description - General Manager (Sonic Drive Thru)
LV Petroleum/ SONIC Drive-In is seeking a motivated, high-energy General Manager to lead restaurant operations and drive team performance in a fast-paced, guest-focused environment. This role is ideal for a hands-on leader who is passionate about building strong teams, delivering exceptional guest experiences, and driving strong operational and financial results.
As General Manager, you will oversee all aspects of the restaurant, including team leadership, guest service, operations, financial performance, and compliance while fostering a positive, high-energy culture that reflects SONIC standards.
Position Overview
The General Manager is responsible for the overall success of the restaurant, including daily operations, team development, customer satisfaction, and financial performance. This role requires strong leadership, accountability, and the ability to drive results while maintaining a fun and engaging work environment.
Key Responsibilities
Leadership & Team Management
Recruit, hire, train, and retain a high-performing team
Coach and develop team members to improve performance and support career growth
Create a positive, high-energy, and team-oriented work environment
Build effective schedules based on labor needs, sales trends, and business demand
Lead by example and ensure accountability across all team members
Guest Experience
Ensure every guest receives fast, friendly, and accurate service
Promote a culture focused on hospitality and guest satisfaction
Address and resolve guest concerns quickly and professionally
Drive consistency in service quality and guest experience standards
Restaurant Operations
Oversee all daily restaurant operations and ensure smooth execution
Maintain compliance with SONIC standards, food safety, cleanliness, and operational procedures
Ensure proper food preparation, portioning, and product quality
Conduct regular line checks, audits, and operational reviews
Maintain cleanliness and organization across all areas of the restaurant
Financial Performance
Drive sales, profitability, and operational performance goals
Monitor and control food, labor, and operational costs
Review financial reports and identify opportunities for improvement
Support local marketing and promotional efforts to increase traffic and sales
Ensure proper inventory management and waste control
Safety & Compliance
Ensure full compliance with food safety, sanitation, and workplace safety standards
Maintain accurate cash handling and financial reporting procedures
Uphold all company, local, state, and federal regulations
Ensure a safe and clean environment for guests and team members
#LI-DNI
Qualifications
High school diploma or equivalent required (some college preferred)
2+ years of management experience in food service or restaurant operations
Proven ability to lead and develop teams in a fast-paced environment
Strong communication, organizational, and problem-solving skills
Ability to manage financial performance and operational metrics
ServSafe certification preferred or required based on location
Flexible availability, including nights, weekends, and holidays
What We Offer
What We Offer
Competitive pay
Performance-based incentives/bonus potential
Career growth and advancement opportunities
Supportive and team-focused environment
Training and development opportunities
Benefits available for eligible team members
Join SONIC Drive-In and lead a team where energy, hospitality, and performance come together to create an outstanding guest experience.
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