General Manager - West Lafayette

About the Role

Azzip Pizza’s General Managers (GM) are responsible for building a high-performing team and store culture, instilling a customer-focused mindset in all employees, and meeting store goals through execution of Azzip’s concept including engagement with the local community.  As the biggest contributor to individual store success, General Managers are paid a salary starting at $58,500 with a bonus of up to $6,500 based on scorecard results. 

Essential Function

GMs set the direction and culture for their store.  They must be able to achieve results across a wide variety of metrics while being pulled in many different directions.  They must be accountable to their staff of approximately 25 people while also achieving store-level operating goals.  They must create and sell their team on Azzip’s vision for a restaurant with a fun work and dining environment where customers are served an uncommonly great pizza with authentic service in a spotless dining room.

Duties

• Lead by example through hands-on work related to pizza making, customer service, and maintaining a clean and organized restaurant. 
• Teach and coach employees and managers to ensure the team is following Azzip’s standards related to ingredient preparation, pizza making, and customer service.
• Hire and develop a strong bench of team members, shift leaders, and future GM candidates.
• Communicate and resolve customer and employee concerns.
• Ensure store food, payroll, and other budgeted goals are met.
• Place nightly and weekly vendor orders.
• Create a fun and positive work environment by building an engaged team of people who care about and support each other.
• Bring a creative mindset to find opportunities and implement continuous improvement initiatives.

Work Environment

• Fast-paced and energetic kitchen with a focus on teamwork and customer experience.
• Kitchen environment can become hot from running ovens and other equipment. Air conditioning and ventilation systems are in place to make the environment as comfortable as possible.
• Exposure to airborne particulates from flour dust and other dry ingredients that may affect air quality.
• Exposure to allergens.
• Moderate noise levels.

Physical Demands

• Standing and walking for extended periods throughout the shift.
• Ability to lift up to 30 pounds.

Qualifications

• Ability to relate to, motivate, and build connections with a diverse team
• Strong work ethic that inspires others to increase their effort
• Can create an environment of accountability and responsibility to team and individual tasks and goals
• Leads with a positive attitude and brings out the best in those around them
• 2+ years of experience leading a team to achieve a common goal.
• Flexibility to work approximately 45 hours per week including evenings and weekends.  GMs also require flexibility to cover store staffing needs when issues arise.
• 21+ years of age