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General Sales Manager

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Job Description - General Sales Manager



Walterboro Ford is a growing, family-owned dealership serving the South Carolina Lowcountry for over 100 years. We are building a high-performance team focused on transparency, customer experience, and long-term growth.


We are looking for an experienced General Sales Manager (GSM) who can lead from the front, develop people, and drive consistent growth across new, used, and F&I operations.


This is a rare opportunity to join a dealership that is actively scaling operations and building a strong community-driven brand built around our promise:


“The price you see is the price you pay.”


If you are a leader of people, processes, and profitability, we want to talk to you.


What You'll Do




  • Lead the sales team to achieve monthly volume and gross targets




  • Oversee New Car, Used Car, and F&I departments




  • Drive used car inventory strategy and acquisition




  • Manage desking, deal structure, and profit performance




  • Build strong accountability and training culture




  • Work closely with marketing and BDC to drive traffic




  • Ensure exceptional customer experience and CSI performance




What We're Looking For




  • Minimum 3–5 years dealership leadership experience




  • Proven ability to grow volume and profitability




  • Strong used car inventory and appraisal skills




  • Experience with desking deals and managing F&I performance




  • Ability to recruit, train, and retain top talent




  • High integrity and strong leadership presence




What We Offer




  • Competitive compensation with strong bonus structure




  • Opportunity to lead a growing dealership




  • Strong ownership support and investment in growth




  • Long-term career advancement opportunities




If you are ready to lead a high-performing dealership team, apply today.


 


The General Sales Manager (GSM) is responsible for overseeing all sales operations including new vehicle sales, used vehicle sales, F&I performance, and sales team development.


This role focuses on driving profitability, building a strong sales culture, and creating an exceptional customer experience while maintaining accountability across the sales department.


Core Responsibilities


Sales Leadership




  • Lead and manage New Car Manager, Used Car Manager, and Sales Managers




  • Set and monitor monthly sales and gross profit goals




  • Conduct daily sales meetings and performance reviews




  • Ensure strong showroom and phone sales processes




  • Maintain high customer satisfaction and review scores




Used Vehicle Operations




  • Oversee used vehicle inventory strategy




  • Maintain proper inventory levels, turn rate, and aging management




  • Ensure competitive pricing and merchandising




  • Lead appraisal strategy and trade acquisition




Profitability & Deal Structure




  • Oversee deal structuring and desking




  • Monitor front-end and back-end gross performance




  • Ensure deals meet dealership profitability standards




  • Work closely with F&I to maximize penetration and product sales




Staff Development




  • Recruit, train, and mentor sales staff




  • Create a culture of accountability and professionalism




  • Provide ongoing sales training and coaching




  • Improve employee retention and morale




Marketing & Traffic Development




  • Work with marketing and BDC to drive showroom traffic




  • Monitor lead conversion and appointment show rates




  • Assist in promotional campaigns and community engagement






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