General Sales Manager

Orlando Division, 4700 Millenia Blvd. Ste. 290, Orlando, Florida, United States of America

Req #1010
At Stanley Martin Homes, we believe our team makes the difference in everything we do. That’s why we live by our four values:

Our Team Makes the Difference
Succeed with knowledgeable, driven, and dedicated people working together

We Are Homebuyer Focused
Keep our customers and their satisfaction central to all that we do

We Have a Passion for Excellence
Strive to keep improving with our focus on the Stanley Martin Way

We Do the Right Thing
Act with the highest standards of integrity, every day

Stanley Martin Homes was ranked #12 Largest Private Company in the Greater Washington area by the Washington Business Journal. This achievement highlights Stanley Martin’s growth and success as well as its commitment to its team members and company culture.
The General Sales Manager is responsible for meeting or exceeding divisional sales goals through strong leadership of the divisional sales team and neighborhood appearance.
Responsibilities and Duties:
Lead Effective and Engaged Sales Teams
Coach and develop the skills and knowledge of the Neighborhood Sales team to set and achieve the division’s annual sales plan
Manage Neighborhood Sales Managers (NSM) daily, weekly, and monthly activities to ensure target sales goals are achieved for each community
Take a lead role in recruiting and retaining top sales professionals that can achieve objectives and are aligned to Stanley Martin values
Coordinate regular sales meetings to include training, process updates and compliance
Review and approve timesheets, commission reports and invoices
Create and manage the transition memos for Neighborhood reassignments
Achieving Sales and Settlement Plans
Provide 100% complete and accurate sales contracts and addendums to achieve corporate and department goals
Resolve outstanding contract issues in 24 hours
Complete and monitor back-log report
Monitor Deposit Report on a weekly basis and work with NSM’s to ensure deposits are paid as scheduled
Resolve customer related issues; achieve 95% customer satisfaction rate for all NSM’s; return all customer telephone inquiries within 24 hours
Monitor First Heritage Mortgage Status Report on a weekly basis to ensure customer pre-quals are issued in timely manner
Neighborhood Maintenance and Velocity
Ensure neighborhood velocity and profit margins are achieved through Margin Analysis reports and pricing and incentive adjustments
Monitor and support the consistent entry and management of neighborhood traffic across all neighborhoods into the Stanley Martin CRM system.
Support the 100-day plan of new community openings to ensure grand openings on time and within budget
Work with NSM’s to monitor the maintenance of the model home, entrance monumentation and landscaping maintenance, and any move-in ready inventory
Work with sales team to ensure all of Stanley Martin homes are accurately listed on the SMH website and other “online list” publications
Represent the company professionally in all internal and external interactions andcommunications
Complete all other duties as assigned bymanager

Adhere to company safety standards and help promote a safe workingenvironment
Adhere to and promote theMission, Vision, andValues of Stanley Martin
Position Standards:
Strong motivational and coaching or training skills
Results oriented
Organizational Skills
Position Requirements:

College degree or commensurate experience preferred
What’s In It For Me:
Access to competitively priced, high-quality health care options through Aetna, MetLife and VSP, along with employer-paid ST and LT disability, basic life and AD&D insurance (including employee-paid and Aflac supplemental options)
Plan for the future by investing in a 401(K), with up to $5K employer match, invest even more with our Health Savings Account (HSA)
Put your family first with benefits, including 2 weeks of paid parental leave and a Flexible Spending Account (FSA) for dependent care
12 weeks of paid maternity leave through our Short-Term Disability Plan
Receive well-rounded wellness benefits, including access paid annual subscription to Calm, free and low-cost mental health resources and support services through our Employee Assistance Program
Continue your education with tuition and certification reimbursement
Rest and relax with 15 days of paid time off (increases with tenure) and 6 days of paid sick leave
Protect yourself from identity theft or travel mishaps with our no-cost coverage
Receive great discounts on buying a Stanley Martin home and discounts with our partners in mortgage and title services as well as cell phone service through Verizon
Get access to your paycheck early with an advanced pay option through Dayforce Wallet
Support local charities that are important to you through our Giving Back Program; with up to $250 match, 8 hours PTO and more
Martin Alloy and Stanley Halle created Stanley Martin in 1966 in theMaryland suburbsoutside of Washington, D.C. Early on, we began innovating with fresh new designs and quickly expanded our portfolio of homes to include various sizes and townhomes as well. Our innovative designs, commitment to quality and strong customer service quickly led to significant growth.

Stanley Martin expanded intoNorthern Virginiain 1971, Charlottesville, VAin 2013 and bothRichmond, VAandRaleigh, NCin 2014. In 2017, Stanley Martin joined the Daiwa House Group, which provided the opportunity to expand into Atlanta, GA and Charleston, SC in 2018 and again in 2020 into Columbia, SC and Charlotte, NC among other metro areas on the east coast. We are proud of our 50+ years of success and look forward to helping homebuyers find their dream home every day.

To hear from our current team members about why they love working at Stanley Martin, clickhere .

Orlando Division, 4700 Millenia Blvd. Ste. 290, Orlando, Florida, United States of America

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