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General Support Maintenance

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Job Description - General Support Maintenance

Company:

Wasatch Labs

Administrative & Coordination Support

  • Provide day-to-day administrative support for the Maintenance & Facilities department.
  • Maintain maintenance records, inspection logs, training records, work orders, preventive maintenance schedules, and department documentation.
  • Coordinate and track preventive maintenance activities to support equipment reliability and facility operations.
  • Assist with scheduling maintenance work, vendor visits, inspections, and facility-related projects.
  • Prepare reports, spreadsheets, presentations, and departmental communications.
  • Monitor department supply and tool inventory and coordinate purchasing or replenishment requests.
  • Maintain organized electronic and physical filing systems for maintenance and facilities documentation.
  • Support onboarding and training documentation for maintenance employees.

Facilities & Maintenance Support

  • Assist with facility inspections and follow up on corrective actions.
  • Support planning and coordination of facility improvement projects, equipment moves, and maintenance shutdown activities.
  • Track service requests and help ensure timely completion of maintenance tasks.
  • Coordinate with outside vendors, contractors, and service providers as directed.
  • Assist in monitoring compliance with company safety standards and facility procedures.
  • Participate in departmental audits, safety initiatives, and continuous improvement efforts.
  • Perform basic facility or maintenance support tasks as needed and within skill level.

Communication & Customer Service

  • Serve as a point of contact for internal maintenance and facility requests.
  • Communicate professionally with employees, leadership, contractors, and vendors.
  • Support positive working relationships across departments.
  • Maintain confidentiality of sensitive business and employee information.

Additional Responsibilities

  • Support special projects and departmental initiatives.
  • Recommend process improvements that increase efficiency, organization, and service levels.
  • Perform other job-related duties as assigned.

Required Qualifications

Knowledge, Skills, and Abilities

  • Knowledge of administrative processes, office coordination, and recordkeeping practices.
  • Basic understanding of facility maintenance operations, preventive maintenance programs, and safety practices.
  • Strong organizational and time management skills with the ability to manage multiple priorities.
  • Ability to maintain accurate records and attention to detail.
  • Proficient in Microsoft Office applications, including Outlook, Excel, Word, and Teams.
  • Ability to learn maintenance management software or work order systems.
  • Strong written and verbal communication skills.
  • Ability to work independently while also collaborating effectively with cross-functional teams.
  • Professional customer service and problem-solving skills.

Ability to handle confidential information appropriately.

Our Benefits & Perks:

You will be part of an engaged, inclusive, global community that values family, giving back, beauty, and sustainability. We offer competitive benefits to eligible employees with comprehensive medical, vision, and dental coverage; supplemental life, voluntary short-term, and disability insurance; free access to therapists; a health savings account and 401k. You'll also be empowered to prioritize what's important to you through our vacation policy.

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