Generator Technician

About GenServe:

GenServe is the nation’s leading independent provider of scheduled and emergency power generator maintenance, repair, and sales, primarily serving commercial customers. Established in 1990, GenServe has the largest team of EGSA-certified technicians in the Northeast and a growing presence across the U.S. Through a combination of organic growth and strategic acquisitions, GenServe is rapidly expanding its national footprint as a one-stop shop for generator solutions.

Position Summary:

The Generator Technician is responsible for performing maintenance, diagnostics, and both shop & field repairs on generators of all make and models and a variety of sizes, as well as providing excellent customer service, and keeping accurate records. Power Generator Technicians will perform troubleshooting commercial and industrial diesel/natural gas generators including automatic transfer switches, batteries, and load-bank testing.

Key Responsibilities:

• Performing preventative maintenance and repairs on standby generator systems
• Troubleshooting and diagnostic testing, load-bank testing and start-ups
• Maintaining a vehicle inventory
• Identifies causes of generator problems and/ or failures
• Participate in “On-Call” rotation
• Provide emergency/unscheduled repairs of generators both during normal working hours and after-hours, weekends, and holidays as directed
• Effectively communicate with customers and GenServe team
• Additional duties as assigned

Qualifications:

• Minimum 5 years of related experience/training or equivalent combination of both education and experience.
• Must be open to working overtime, including evenings, holidays, and weekends as needed.
• Previous experience working on commercial and industrial generators.
• Exceptional communication and customer service skills.
• Preferred knowledge of the electrical and mechanical systems (such as generators, switchgear, UPS systems, ATS units).
• The ability to participate in an on call, rotating schedule (On call 24/7).
• Valid State Driver’s License.
• Proficient with generator and transfer switch controls.
• Must have strong self-management skills.
• Excellent organizational skills.

Physical Requirements:

• Must be able to withstand climate fluctuations and sustain working in cold, hot, humid, and windy environmental conditions that are associated with working outside as well as indoors with generator machinery.
• Must be able to walk, stand, sit, stoop, kneel, climb stairs, reach overhead, push, pull, lift and carry up to 50 lbs., and occasionally lift up to 100 pounds.
• Normal vision range (with or without corrective eyewear); ability to see color and to distinguish letters, numbers and symbols 100% of the time.
• Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation & Benefits:

• Competitive compensation based on experience
• 401(k) with company match
• Medical, dental, and vision insurance
• Paid time off and holidays
• Life insurance

Work Schedule:

Standard business hours, Monday through Friday, Overtime, and On Call Rotation

Join Us:

If you're a proactive project coordinator who thrives in a fast-paced environment and enjoys solving complex customer challenges, GenServe offers a dynamic career path with a growing company dedicated to service excellence and operational integrity.