Under supervision of the Practice Manager, guided by policies and procedures of the Ambulatory Services, the Hospital Assistant III assists in the delivery of care to patients being seen in the practice. They will perform assigned patient care procedures in support of the care services provided to patients within the practice. They are required to adhere to the Telephone and House Standards as adopted by the department. The assistant also assists with front and back office responsibilities, which include scheduling, pre-registering, verifying insurance, obtaining referrals and authorizations and coordination of required medical and financial information. They work as a team member with other staff and consistently projects a professional, caring and courteous demeanor. The Hospital Assistant III is responsible for the efficient patient flow and provides support to multiple physicians. They communicate with referring physicians’ offices,and serves a liaison for the outside providers. They are responsible for insurance authorizations and pharmacy refills, as well as complicated treatment authorizations and hospital admission arrangements.
DUTIES & ESSENTIAL JOB FUNCTIONS
% of time | Essential Function (Yes/No) |
Key Responsibilities (To be completed by Supervisor) |
60% | Yes | Assisting genetic counselors with all aspects of patients scheduling, intake, genetic counseling, genetic testing and documentation.
|
30% | Yes | Genetic Testing Station
Reviewing research consent form with patients and send Docusign consent form
|
10% | Yes | Performing other duties as assigned
|
100% |
|
|
Ability to work well both independently, with little supervision, and in a team setting.
PREFERRED QUALIFICATION
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