German Customer Support Specialist in Sofia

Now Hiring: Customer Support Specialist (German & English) Sofia, Bulgaria

Are you fluent in German and English? Do you thrive in helping others and delivering top-quality service? If so, wed love to welcome you to our growing team!

Role: Customer Support Specialist
Location: Sofia, Bulgaria (onsite)
Schedule: 8-hour shifts, 5 days a week (full time)
Languages: Proficiency in both German and English is required
Employment Type: Full-time or Part-time
Compensation: Competitive salary + a comprehensive benefits package

About the Role:

As a Customer Support Specialist, youll be the primary contact for our clients, handling inquiries via phone, email, and chat. Your role is essential in creating a positive customer experience, resolving issues efficiently, and ensuring each interaction leaves a lasting impression.

What We Offer:

• Monthly allowance for transport/internet (50 BGN net)

• Night shift premiums (when applicable)

• Life event bonuses (500 BGN for marriage, childbirth, graduation, etc.)

• Health & dental care

• ️ Life insurance

• ️️ Multisport card (co-funded by the company)

• ️ Exclusive discounts on products & services

• ️ Relocation assistance, including flight and temporary accommodation

What We're Looking For:

• Fluency in German and English

• EU citizenship, Bulgarian residency, or a valid refugee card

• A customer-first mindset and strong communication skills

• Motivation, adaptability, and a desire to grow with a supportive team

If you're looking for an exciting opportunity with room to growand flexibility to work part-time or full-timewe want to hear from you!

Apply now or reach out at: [email protected]