German Speaking Airline Contact Centre Malta

German Speaking Airline Contact Centre
Malta | On-site

We are hiring!

Start date: 15 February 2026
Working hours: Monday – Friday | Between 09:00 – 18:30
Shift type: 8-hour shifts
Work model: On-site
Candidates: Local or still abroad 

Salary (Hourly – CCA Rates)

• Month 1: €5.60 / hour

• Month 2: €8.10 / hour

• After probation: €8.50 / hour

• After 12 months: €8.75 / hour (performance-based)

• After 18 months: €9.20 / hour (performance-based)

Additional Benefits

• Performance bonus: up to €2,000 per year (paid quarterly, eligible after 6 months)

• Language allowance: €250 / month (after training)

• Relocation allowance: €2,000 (paid after 1 month of employment)

Role description

Provide customer support for airline passengers via phone and digital channels. Assist with bookings, flight changes, inquiries, and general customer requests while ensuring a high-quality service experience.

Requirements

• German: C2 level

• English: C1 level

• Customer service or contact centre experience is a plus

• Willingness to work on-site in Malta

• EU work permit or eligibility to work in Malta

Interested?
Please send your CV in English for review.

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