German Speaking Customer Support Representative

Key Responsibilities

• Respond to customer inquiries via email, chat, and phone with professionalism and empathy.
• Troubleshoot issues and provide accurate solutions promptly.
• Collaborate with team members to enhance the customer support process.
• Maintain a high level of accuracy and attention to detail in all customer interactions.

Compensation & Benefits

• Relocation Support:
  • Travel reimbursement up to 490 BGN after 6 months (with travel documents)
  • Salary advance of 1056 BGN net available upon request
  • Hotel stay arranged upon arrival, with cancellation requirements
• Additional Benefits:
  • Monthly transportation/internet allowance of 50 BGN net
  • Special bonuses for life events (marriage, birth/adoption of a child, university graduation) – 500 BGN
  • Medical and dental insurance, life insurance
  • Co-financed Multisport card
  • Employee discounts on various goods and services