Sofia or Plovdiv, Bulgaria
Relocation Package Available
Start Date: 26 June 2026
Salary: €1,750 Gross/Month
Schedule: Monday – Friday | 10:00 – 19:00
On-Site Position
Fully Paid Training (4 Weeks)
Are you fluent in German and passionate about helping customers? Join a leading global customer experience organization and support one of Europe's most recognized car rental brands.
This is an excellent opportunity to build an international career while enjoying a relocation package, professional development opportunities, and a supportive multicultural work environment in Bulgaria.
Whether you're already based in Bulgaria or looking for a fresh start abroad, we provide the support you need to make your move smooth and successful.
As a Customer Service Consultant, you will be the first point of contact for customers using rental vehicle services. You will assist customers throughout their rental journey, ensuring a seamless and positive experience.
Handle customer inquiries via phone, email, and other communication channels
Assist customers with reservations, bookings, rental modifications, and general account-related questions
Provide support regarding rental agreements, vehicle availability, billing inquiries, and service policies
Resolve customer concerns efficiently while maintaining a high level of customer satisfaction
Accurately document interactions and update customer records
Follow company procedures and quality standards
Collaborate with internal departments to ensure timely issue resolution
Deliver professional and empathetic customer service at all times
German – Fluent (C1-C2)
English – Good working level (B2 or higher)
Strong communication and interpersonal skills
Customer-oriented mindset
Ability to multitask and work in a fast-paced environment
Good problem-solving and organizational abilities
Comfortable working with computer systems and digital tools
Previous customer service experience is a plus but not mandatory
Positive attitude and willingness to learn
€1,750 Gross Monthly Salary
Stable full-time employment
Competitive benefits package
Moving to Bulgaria? We've got you covered.
€1,500 Gross Relocation Bonus (paid in 2 installments)
21 Days of Company-Provided Accommodation upon arrival
Assistance in finding long-term housing
Full relocation support throughout your onboarding journey
We understand the importance of work-life balance.
Childcare support programs designed to help working parents.
Take care of yourself while you work.
Access to workplace physiotherapist services
On-site massage services
Wellness-focused work environment
Work alongside colleagues from across Europe.
Inclusive and international team culture
Diverse and collaborative environment
Opportunity to build a global professional network
Your career doesn't stop at hiring.
Internal promotion opportunities
Professional development programs
Continuous coaching and mentoring
Long-term career progression within a global organization
Start with confidence.
Comprehensive 4-week paid training program
Continuous support from experienced trainers and team leaders
All tools and knowledge provided for success
Bulgaria offers an excellent quality of life, affordable living costs, vibrant international communities, and exciting cultural experiences. Sofia and Plovdiv are among the most attractive destinations for multilingual professionals looking to build an international career while enjoying a great work-life balance.
If you're a German speaker looking for a stable position, attractive relocation support, career growth opportunities, and a welcoming international environment, we'd love to hear from you.
Apply now and become part of a global team delivering exceptional customer experiences in the Rent-a-Car industry.
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