Gift Shop Associate

Job Summary

Under the supervision and guidance of the Manager, Gift Shop, this position is responsible for processing all cash/credit sales transactions in a hospital gift shop environment. Interacts daily with all levels of internal and external customers. Maintains a clean, orderly and safe environment.

Essential Functions

• Welcomes and greets customers entering gift shop. Responds factually to customer questions, provides information on merchandise and gift shop policies/procedures. Refers as appropriate.

• Processes sales returns and merchandise exchange of gift shop items.

• Processes sales for customers on CounterPoint register.

• Accepts, receives and processes payment by cash, check, credit cards, vouchers, employee and other debit programs. Ensures all prices and quantities are accurate and issues receipts, refunds, credit and/or change due.

• Bags, boxes or wraps purchased merchandise.

• Monitors gift shop environment to maintain a clean, orderly and attractive checkout and sales area, restock merchandise as needed.

• Balances and closes cash register transactions at end of shift, secures valuables for safekeeping, ensures shop entrance is closed and securely locked.

• Participates in annual inventory of all stock.

• Assists with pricing merchandise.

Qualifications

Required

• High School Diploma or equivalent

• 6 months of relevant experience customer service environment

Preferred

• Experience in direct sales or merchandising environment with related cashiering functions is highly desired.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.