Girl Scouts Product Program Manager

Please note that this is a hybrid role, not fully remote – team members are expected to work in the office 1-2 days per week and daily during the cookie program. This position works out of the Greensboro Service Center and has regular day travel within our council jurisdiction

At Girl Scouts Carolinas Peaks to Piedmont, we build confidence and leadership and help girls across 40 counties in central and western North Carolina realize their full potential. Through our four program pillars — Life Skills, Entrepreneurship. Outdoors and STEM — girls develop a strong sense of self, positive values, a willingness to take on challenges, healthy relationships, and the skills to solve problems in their communities. Behind every badge earned and every experience delivered is a dedicated team committed to helping girls discover their strengths, grow courage and confidence, and make the world a better place.

We are looking for a Product Program Manager to join our team. The Product Program Manager drives the success of our council’s financial and product goals by directing and managing our cookie and fall product programs. A primary focus is building and managing volunteer networks and relationships, securing optimal booth locations across the council’s jurisdiction, and managing cookie booth data and council-wide booth lotteries. This role manages the Triad Service Center-area cookie cupboards, ensuring efficient inventory and supports volunteers and troops across the region. The Product Program Manager plays a direct role in delivering entrepreneurial experiences that build girls’ confidence, leadership, and financial-literacy skills.

We offer: 

• Monthly cell phone stipend and mileage reimbursement 
• 20 days of PTO 
• 8 paid Holidays + paid week off between Christmas and New Year’s Day
• 4 paid weeks of Parental Leave with up to 8 additional weeks to bond with baby.
• Health insurance, including mental health and telemedicine benefits.
• Life insurance and disability insurance
• Employee Assistance Plans
• Dental, vision, critical illness, and accident insurance plans

Our dynamic team of professionals are enthusiastic about empowering girls and building strong community relationships. If you are passionate about our cookie and fall product programs, want to help girls achieve their goals and support and build partnerships with our amazing volunteers, then we want to hear from you!

• Bachelor’s degree or two or more years of related work experience in marketing, business, sales or related field is preferred.  
• Demonstrated history of consistently achieving or surpassing goals and accountabilities.
• Experience working with volunteers and work in a not-for-profit organization is desirable, but not required.

Skills & Competencies 

• Commitment to providing top-notch customer service for all internal and external contacts with a desire to resolve customer inquiries on first contact.
• Skills and experience managing and motivating volunteers/volunteer teams.
• Experience and sensitivity in working with diverse people and volunteers. 
• Must have consistent drive, persistence, sense of urgency, flexibility, willingness to learn, and sales aptitude.
• Demonstrated ability and proficiency to perform accurate sales data entry, create reports, and analyze data.

Additional Requirements

• Subscribe to the principles of the Girl Scout Movement and become and remain a registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont.
• Successfully pass criminal and driver background investigation.
• Valid state-issued driver’s license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis and willingness and ability to travel throughout the council’s geographic area.