Global Client Manager

The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role focuses on transactional acquisition of new logos and requires significant analysis of technical and commercial terms.

In addition, the GCM may be assigned existing customers, where the GCM is responsible for managing all aspects of account needs. Within assigned accounts the GCM will have a focus of driving incremental new revenue, while providing the highest level of customer satisfaction with close coordination and effort with the broader GIN eco-system. The GCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.

In this role you will:

• Generate incremental new sales consistent with monthly targets
• Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound
• Develop and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations
• Development of close working relationships with NTT international affiliate companies
• Work closely with Sales Engineering, Customer Solutions, Order Management, Operations, and other key eco-system team members to drive successful and meaningful customer experience with GIN
• Development of a sales plan consistent with department objectives
• Track, manage, and report ongoing activity relative to plan
• Ability to travel up to 50%, or as needed
• Performs other duties as they may be assigned

This role is perfect for you, if you: ​

• Must have experience selling high-capacity IP transit connections to clients in industries like gaming, hosting, CDN, OTT, etc.
• Minimum of 3-5 years of high-tech sales experience preferably selling to wholesale consumers of bandwidth
• Have a good understanding of IP transit network and IP transit network customers and a familiarity with the unique technical requirements of IP transit network consumers
• Good knowledge of key global IP Networks & Service providers, Ethernet service offerings, CDN and DDoS services
• Have a good understanding of the respective strengths and weaknesses of such Providers
• Bachelor’s Degree in Business, Marketing, Finance or a related field preferred

Skills and Core Competencies

• Must be familiar with the unique technical requirements of IP Transit network customers
• Development of complex multi-component business solutions within the Technology and/or ISP industries
• Thorough understanding of the underlying technologies and economics of the Internet.
• A track record of over-achieving sales quotas
• Must be able to efficiently communicate to senior management both within and outside the company
• Ability to prepare and deliver professionally structured and written customer proposals with limited supervision
• Ability to work efficiently with finance, sales engineering, legal, and IP engineering resources
• Excellent communication skills, both verbal and written
• Proficient in use of Salesforce (SFDC) or similar CRM
• Proficient in use of all Microsoft Office applications
• Flexibility to work outside of standard 8am-5pm US time zone hour

Working Conditions:

This is a home office-based position, with travel for company/sales meetings as well as to client sites. Flexibility to work outside of standard 9am-6pm local time zone hours may be required at times to support this global team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $75,000- $120,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.