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At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys working together to achieve shared goals. We offer exceptional benefits and are committed to promoting your well-being both in and out of the workplace. Join DATAMARK as our Director of Human Resources and contribute your expertise in a role where your impact truly matters!
The Director of Human Resources is responsible for providing direction and leadership to the global Human Resources organization from a corporate level regarding its policies and procedures; employee and labor relations; employee orientation, education, and training; management development, wage and salary administration; federal and regulatory compliance; worker’s compensation administration; benefits administration; and organization development.
Primary Responsibilities:
· Responsible for the administration and coordination of the HR organization at multiple locations across several countries
· Fosters a positive working environment throughout the Company and ensures that its culture is promoted and properly embedded at all sites
· Creates a Human Resources organization that supports the Company’s vision
· Identifies and implements tools on a global and country-specific level that streamlines HR functions and provides excellent reporting for ease of operational management
· Creation and implementation of appropriate HR policies, procedures and work instructions
· Creates and implements a vision for the HR department at DATAMARK and structures the department in an efficient manner so as to carry out that vision
· The Director of Human Resources is responsible for the mentoring and leadership of all HR personnel at all Company sites
· Keeps informed about all HR-related legal and regulatory issues that are pertinent to the Company and ensures its compliance
Requirements
·This role requires a bachelor’s degree in HR Management or Business Administration; master’s degree preferred
·The Director of Human Resources requires at least 10 years of demonstrated progressive responsibility in the HR field and at least 10 years in an HR supervisory role.
·Ability to travel as required including to our Global locations
·Bilingual in English and Spanish highly preferred
·Previous HR experience in a BPO or Call Center environment highly preferred
·Previous experience leading HR departments at multiple sites in various countries
What We Offer:
Data Mark
DATAMARK, Inc. is a prominent Contact Center and Business Process Outsourcing (BPO) company based in El Paso, Texas, established in 1989. It serves Fortune 500 companies and major enterprises, operating across the U.S., Mexico, and India. Our services include omnichannel, multilingual contact center...
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