Global Employee Benefits Manager

The Manager supports members of Business Group on Health by monitoring global trends in employer-sponsored healthcare to identify solutions to employers’ healthcare and well-being challenges. This position is responsible for supporting the development of member meeting agendas of the Global Institute, developing written resources on a broad range of topics related to health, well-being and workforce strategy.

Primary Duties & Responsibilities

• Conduct general research that translates to a clear and concise description of the ever-changing global benefits landscape and its impact on multinational employers. Use research to explain complex matters succinctly using appropriate language, organization of ideas and marshaling of facts objectively, with minimal oversight and edits.
• Write and develop member content, materials and resources (e.g. blogs, articles, toolkits, FAQs, executive summaries, presentation decks, etc.).
• Assist with content planning, meeting coordination and logistics, drafting notes and key insights, and facilitating roundtable discussions for Institute meetings, webinars, and employer sharing calls.
• Work with internal team and others to develop thought-provoking meeting, conference and webinar presentations that address current trends and innovations. This includes speaker preparation, reviewing meeting materials, and identifying potential sponsors based on meeting focus.
• Maintain awareness of both the external and internal landscapes, member needs and new industry developments and standards. Help identify opportunities and topics the organization can leverage and pursue for its advantage.
• Maintain knowledge and thorough understanding of global health and well-being landscape including key stakeholder roles internal to employer member companies as well as those of other industry stakeholders
• Research and respond to requests for analysis, member questions and requests, working within tight deadlines and across the organization, as appropriate.
• Proactively identify opportunities for the organization to better serve and meet member needs.
• Collaborate across the organization on complex, high quality deliverables.
• Contribute to the overall mission of the organization and member recruitment and retention through excellent customer service.
• Communicate effectively and with minimal supervision with all contacts internal and external to the Business Group. Cultivate and maintain strong relationships with members and external parties to track leading trends, identify emerging issues and strengthen value proposition and relevancy of our member deliverables.

Qualifications

• Bachelor’s degree required. Preferred fields of study include global health benefits, health management, human resources, or related fields.
• Minimum of 6 years of related work experience. Preferred corporate global employee benefits or an organization, such as health care consulting with a global focus, that works with multinational employers, health plans, or health care delivery systems.
• Strong understanding of and ability to discuss robust global health care landscape and topics (e.g. captives, cost control measures, competitive industry landscape, etc.) impacting employer sponsored health care and the intersection of government provided benefits.
• Experience writing for a business audience.
• Fluent in written and spoken English.

Skills and Attributes

• Self-starter with a strong work ethic.
• Ability to determine goals, set priorities, measure progress, and handle multiple responsibilities while efficiently meeting deadlines in a fast-paced work environment.
• Strong critical thinking and research skills.
• Excellent interpersonal, written, and verbal communication skills.
• Strong orientation towards collaboration on team projects to carry out the organization’s goals and objectives.
• Excellent internal and external customer and member service skills, having the ability to interact with colleagues, member companies, and potential members.
• Experience facilitating conversations with member companies and other organizations.
• Experience independently and effectively leading and facilitating small and large group discussions with internal and external senior-level stakeholders.
• Active listening to discern stakeholder needs, clearly articulates challenges and potential solutions, exhibits sound decision-making capabilities.
• Demonstrate strong organization skills, thoroughness, and ability to be detail oriented.
• Demonstrate resourcefulness and creativity in finding and using relevant information.
• Work effectively on team projects and be self-motivated and experienced in making independent judgments within the context of established policies and procedures.
• Demonstrate ability to learn new subject matter quickly and become conversant on the subject.
• Demonstrate high professional standards and the ability to handle sensitive information confidentially.
• Highly computer literate, with demonstrated proficiency in MS Office Suite software, Zoom and Microsoft CRM.

Key Attributes

• Strong project management skills
• Resilient/flexible/adaptable
• Self-starter/motivated
• Learner/mentor/team-player
• Member/customer-first orientation
• Analytical/creative/forward-thinking
• Interpersonal awareness/leadership
• Growth mindset

Physical Requirements

• This position requires sitting, standing and walking
• Extensive use of standard office computer equipment (e.g., keyboard, mouse and monitor)

Work Environment

• Position based at Business Group on Health offices in Washington, DC
• Hybrid schedule – minimum of 3 days in the office each week, up to 2 days remote
• Minimal travel