Global Quality Sr. Program Manager

Cross-functional leader of the quality business process health, execution, and efficiency between the customer, field, and factory resources. Serves as the central resource and escalation point where guidance and/or conflict resolution is required to achieve efficient operational execution while delivering on quality objectives. Recognized as the Subject Matter Expert (SME) for all facets of the quality business process end to end and partners with the factory and field in discovery of opportunities for business process and system improvements. Collaborates with product management on defining and validating business requirements and ensuring the effectiveness of programs and change management. BA/BS required 10+ yrs of experience in a Program Management role with increasing responsibilities Expert understanding of program management methodologies, tools, and systems Ability to perform data analysis required to visually represent, influence, and resolve complex business process and systems problems Excellent performer in a highly matrixed environment with competing priorities and schedules Excellent communication, collaboration, interpersonal and influencing skills Driving regular and special cross-functional team meetings as needed to meet well defined CFT deliverables Proficient with Microsoft Office, Qlik, SAP, IE, etc.. Masters preferred 5 yrs quality experience within a large organization Semiconductor Product Development, Manufacturing, and Field Service preferred Business process and system development, alignment, and implementation for a large organization Experience in quality business process and systems and implementing structure (guidelines, training material by role, etc.) for all individuals that are part of the quality system