GM Service Advisor

Description of the role:

The GM Service Advisor at Bell & Bell GMC plays a crucial role in providing top-quality customer service and ensuring the smooth operation of the service department. This position requires excellent communication skills, attention to detail, and strong problem-solving abilities.

Responsibilities:

• Interact with customers to schedule service appointments and maintain communication throughout the service process.


• Provide accurate and detailed service estimates to customers.


• Manage and update service records, ensuring all information is accurate and up to date.


• Collaborate with service technicians to ensure timely completion of service requests.


• Handle customer inquiries and issues in a professional and courteous manner.

Requirements:

• Prior experience in a customer service role, preferably in the automotive industry.


• Strong communication and interpersonal skills.


• Proficiency in computer programs and software used in service departments.


• Ability to multitask and prioritize tasks in a fast-paced environment.


• High school diploma or equivalent required; additional certification or training in automotive technology is a plus.

Benefits:

• Competitive compensation package.


• Health, dental, and vision insurance options.


• 401(k) retirement savings plan.


• Paid time off and holidays.


• Opportunities for career advancement within the company.

About the Company:

Bell & Bell GMC is a reputable dealership located in Little River, SC, specializing in General Motors vehicles. With a commitment to customer satisfaction and high-quality service, Bell & Bell GMC has built a loyal customer base and a strong reputation in the community.