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GM/HBC Manager - Assistant

Job Description - GM/HBC Manager - Assistant

Description

The GM/HBC Assistant Manager is first and foremost responsible for guest relations and satisfaction. He/She supports the GM/HBC Manager regarding all department duties such as ordering, merchandising, maintaining department conditions and training department clerks. He/She is responsible for assisting the Manager in leading the efficient, effective, safe, legal and profitable operations of the GM Department.

 


Key Responsibilities:






  • When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest







  • Assist with interviewing, training, scheduling, performance and productivity of all GM department team members







  • Assists with communication of information distribution to entire GM department







  • Responsible for maintaining positive atmosphere, spirit and morale within the department







  • Demonstrate effective leadership skills by managing time and delegation







  • Support and execute division concepts and programs.







  • Contribute in executing and meeting financial goals







  • Must be attentive at all times to needs of guests and be ready and able to direct/take guest to items in question







  • Must be attentive to guest flow and be flexible to move from one activity to another quickly as dictated by guests







  • Ensure quality and consistent product availability and solutions to our guests







  • Assist with safeguarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets









  • Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same







  • Ensure department systems and processes are utilized consistently and correctly







  • Collaborate with Department Manager for meetings with the department leadership team to effectively plan production and promotion goals







  • Assist with the coaching and development of team members as necessary in accordance with policies and procedures with support from Department Manager and Talent Management







  • Assists with coordinating the books and manuals to ensure they are kept updated







  • Assists with coordinating inventory process and reporting







  • Must be able to take care of all department issues in the event of the absence of the Department Manager, which would include ordering, delegating, multitasking, forecasting, prioritizing and merchandising







  • Ensure that Food Safety Procedures are adhered to







  • Maintain stock levels. Keep the shelves full of ad merchandise and items kept in back stock 







  • Ensure proper rotation procedures are being enforced 







  • Make sure all tags are properly placed and in good condition


     





Key Requirements:






  • High School Diploma or equivalent







  • Must be 18 years of age or older







  • Minimum of one year General Merchandise experience.







  • Must be able to lift up to 80 lbs on a regular basis







  • Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking







  • Ability to work at fast-paced, but efficient and controlled manner







  • Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email)









  •  Ability to work and communicate with all levels of management and subordinates in a professional manner







  • Must be able to work in a fast, efficient and controlled manner







  • Ability to plan and organize the activities of others







  • Must possess leadership skills, maturity, and technical skills 







  • Ability to operate all ordering and stocking equipment







  • Must be flexible to work various hours/shifts, including weekends and holidays







  • Ability to accept supervisory coaching related to performance, work habits and attitude







  • Ability to function as a team member and get along with others


     





We also provide a variety of benefits including:



  • Competitive wages paid weekly



  • Access to up to 50% of your earned wages before payday, via our partnership with Stream

  • Associate discounts

  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

  • Time off (vacation, holidays, sick pay).  For eligibility requirements please visit myACI Benefits

  • Leaders invested in your training, career growth and development

  • An inclusive work environment with talented colleagues who reflect the communities we serve

     


Our Values – Click below to view video:   ACI Values


A copy of the full job description can be made available to you.

 



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