Five Iron Golf is the country's premier indoor golf and entertainment experience, with 26 locations nationwide and more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process, make golf inclusive and accessible for all.
The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they enjoy all the fun that golf and Five Iron have to offer! The Golf Experience Associate goes beyond simply taking orders, guiding guests through the menu and offering recommendations that elevate both the dining and gaming experience and the overall guest satisfaction, while also driving sales.
Responsibilities include, but are not limited to, the following:
Provide a fun golf experience from check-in to check-out, gamifying the experience for added fun
Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf, ensuring guest satisfaction and engagement at all times. Promptly address any concerns.
Serve as the in-house expert on our golf simulator technology and use your expertise to ensure guests have the best possible experience, highlighting everything Five Iron Golf has to offer
Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, memberships. Use this expertise to confidently sell and cross-sell across various offerings.
Maintain extensive knowledge of our food and beverage offerings. Present menus, answer questions about menu items and alcohol offerings, make recommendations, and use upselling techniques
Use point-of-sale terminals to enter orders and process payments accurately
Serve food and beverages in a timely and courteous manner
Ensure golf simulators, and surrounding areas are clean and guest-ready
Maintain up-to-date knowledge of all of our technology, additional products, and promotions
Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
Verify guests' legal drinking age
Assist with closing duties as needed
Required Qualifications:
Golf, server, hospitality, and/or sales experience encouraged but NOT required.
Upbeat energy, enthusiasm, and a positive attitude.
Strong customer service skills with the ability to work well in a fast-paced team environment.
Ability to stand, walk, and bend for long periods of time.
Ability to lift up to 50 lbs.
Proficient verbal and oral communication skills.
Ability to obtain proper licensing and certifications for food/beverage handling at the location.
Benefits (*applies only to full-time employees):
Health, Dental, and Vision insurance*
Long and Short Term Disability*
Accident and Critical Illness Insurance*
401K *
Meals while working are included for free
Pay: $20 / hour + tips and commission
Job Type: Part-time, non-exempt
Hours: Vary by week; Weekday afternoons/nights, and weekends
Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Others Full-Time Jobs in the US.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip
GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast!
Find the best jobs in the US, apply in 1 click and get a job today!