Golf Shop Merchandiser

Description

Job Specification:

· Anticipating & servicing our Members & Guest’s individual needs.

· Greet and assist members and guests as they enter the golf shop.

· Manage special orders and invoicing.

· Assist with buying for a single store location doing $1.7 million in retail sales, with room to grow.

· Monitor and manage inventory levels.

· Assist with receiving and display of stock apparel and merchandise orders

· Assist with development and growth of corporate merchandise sales.

· Utilize social media to promote merchandise sales

· Ensure the shop is ready for operation and remains in good order throughout the day. 

· Cleanliness and organization of all displays throughout the day is a priority.

· Have knowledge of club activities, policies, and hours. Understand club operations to assist members with questions.

· Assist the golf operations team with daily operations at the golf shop to include Member billing and tee-sheet management.

· Answer all phone calls in a courteous and professional manner, may include golf operation needs. 

· Assist with managing traffic in a high paced environment.

· Personal interaction

· Embracing a culture of creating a memorable and welcoming atmosphere upon arrival & departure by delivering a “Relaxed

  Premium Service” experience.

· Embracing a dynamic, energetic, team-oriented experience that embraces creativity and idea generation that defines the Golf

  operation.

· Perform other duties as assigned by Director of Golf and Director of Retail.

• Anticipating & servicing our Members & Guest’s individual needs.
• Greet and assist members and guests as they enter the golf shop.
• Manage special orders and invoicing.
• Assist with buying for a single store location doing $1.7 million in retail sales, with room to grow.
• Monitor and manage inventory levels.
• Assist with receiving and display of stock apparel and merchandise orders
• Assist with development and growth of corporate merchandise sales.
• Utilize social media to promote merchandise sales
• Ensure the shop is ready for operation and remains in good order throughout the day. 
• Cleanliness and organization of all displays throughout the day is a priority.
• Have knowledge of club activities, policies, and hours. Understand club operations to assist members with questions.
• Assist the golf operations team with daily operations at the golf shop to include Member billing and tee-sheet management.
• Answer all phone calls in a courteous and professional manner, may include golf operation needs. 
• Assist with managing traffic in a high paced environment.
• Personal interaction.
• Embracing a culture of creating a memorable and welcoming atmosphere upon arrival & departure by delivering a “Relaxed Premium Service” experience.
• Embracing a dynamic, energetic, team oriented.

Requirements

Education/Experience: High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience in the retail industry. Fashion or Retail background preferred.

Physical Requirements:

• Flexible hours required:
• Ability and willingness to work on Holidays and Weekends; 5-day work weeks are our goal while 6-day work weeks may be required from time-to-time during major events.
• Must have a high-level of physical fitness.

Job Essentials:

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by the owners, the management team, co-workers, members and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Employee leads by example, consistently conveying a positive attitude, passion, and pride in your work.
• Approach all encounters with members, guests, and fellow employees in a gracious, attentive, courteous and service-oriented manner.
• Conduct all business for the club as an ambassador of Houston CC, with integrity and in a professional manner always.
• Respect all stakeholders’ privacy, perspective, priorities, time and resources.
• Keep fiscal responsibility and member satisfaction in mind when making all decisions.
• Take part in keeping Houston CC clean and litter free; Cleanliness is everyone’s responsibility, take ownership of the Club.
• Maintain high standards of personal appearance and grooming, which include wearing proper attire and name tag when working.
• Maintain regular attendance in compliance with Houston CC standards, as required by scheduling, which will vary according to the needs of the Club.
• Provide excellent customer service and assistance to all patrons.
• Always maintain a warm and friendly demeanor.
• Always comply with Houston CC standards and regulations to encourage safe and efficient Club operations.
• Conduct oneself in a professional manner and always maintain a professional image.
• Be informed on and promote all Club activities and services.
• Monitor and maintain the cleanliness and orderliness of the entire facility.
• Performs other duties as required by your manager.
• Participate in Public Relations events as needed.
• Attend meetings as required by management.
• Perform other duties as required.

Compensation and Benefits

Compensation:

$18 per hour; Full-Time or Part-Time available

Commission Incentives (2% of Net Profit)

Full Time Benefits Include:

o Employee Scholarship for full-time employees, their children, and grandchildren; reward amounts up to $10,000 per year.

o Professional Development Fund for continuing education.

o Emergency Relief Fund.

o Clothing Allowance up to $1,200 annually.

o Health, Dental and Life Insurance; Choice of 4 Medical Plans & 2 Dental Plans.

o Flexible spending accounts (FSA) for tax-deferred payment of medical and dependent care expenses.

o Health Savings Account (HSA) option.

o Employer-funded Health Reimbursement Account (HRA) to offset half of the employee’s deductible. 

o Employer-paid long-term disability insurance.

o 401(k) with up to 4% employer match contribution.

o Employer-paid life insurance up to 2x your salary.

o Paid jury duty.

o Paid parental leave.

o Paid time-off.

o Meals while on duty.

Excellent opportunities for learning and growth.

NON-NICOTINE USERS ONLY 

Background & Drug Checks required:

For interest in the position, please contact: All Applicants need to apply online

Simon Buckle, PGA

Director of Golf

Houston Country Club

[email protected] 

713.463.1351