Golf Shop Shift Lead

Company : Troon

Job Type : Full Time

Highland Green Rd, Beachwood

Job Description - Golf Shop Shift Lead

Highland Park Golf Course is excited to announce the exceptional career opportunity of a Golf Shop Shift Lead! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the members and guests.

Key Responsibilities of the Shift Lead:

Assist with training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; address complaints and resolve problems

Assist in the management of department members that may include, but are not limited to: Golf Operations staff, Cart Staff, and Building Maintenance

Review current day's business levels in all operations and assign priorities as needed

Relay pertinent information to key staff including Executive Chef, Beverage Manager, Dining Manager, Executive Offices, Concierge, and Membership Office as needed

Assure that effective orientation and training are given to each new associate; assist in developing ongoing training programs

Shift Lead Qualifications:

Knowledge of hospitality POS system application, hardware, and software

Experience in multi-faceted golf or sales operations

Cash handling experience, preferably at the management level

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Golf Shop Shift Lead

Job Description - Golf Shop Shift Lead

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