Golf Starter / Ranger

Status of Employment: Part-Time

Supervised By: Golf Operations Manager

General Statement of Duties: A Golf Starter/Ranger performs customer relations work to assure optimum use of the course facility through monitoring speed of play, inspecting registrations and sales receipts for validity, and providing information on course rules and procedures. Work requires initiative, independent judgment and diplomacy in order to maintain optimum golf course use and effective public relations. This position requires light janitorial duties in/around the clubhouse and the course as needed. Additionally, the Starter/Ranger is responsible for the daily staging, rotation, fueling and cleaning of golf carts.

Distinguishing Features of Position: Duties require weekend and holiday shifts that may begin as early 5am and shifts that may conclude as late as 10pm.

Qualifications of Required knowledge and Abilities: Requires any combination of training, education, and experience equivalent to graduation from high school or GED, and 1-3 experience involving public contact in a service or sales capacity. Basic knowledge of the game of golf is required.

Hours: This position will work on average, 12-20 hours per week Monday through Sunday, depending on the needs of the Park District. Must be able to work a variable schedule, during Park District business hours. Work schedule to be approved by the Golf Operations Manager. 

Duties and Responsibilities – Essentials Functions – not limited to the following:

• Arrives on time, in uniform and ready to work, as scheduled.
• Effectively communicates, both verbally and in writing with supervisor, staff and public.
• Reconcile account of players and document speed of play.
• Customer service related inquiries and problems for both internal and external customers
• Troubleshoots customer service issues.
• Assists patrons with questions related to the golf operation and the Zion Park District. 
• Assists other staff with special projects and performs other duties as assigned. 
• Insures that the building and work areas are maintained and organized professionally and in a positive atmosphere.
• Responsible for understand the importance of safety issues at the Park District, for adhering to the safety manual and associated policies, toward achieving the safety goals of the Park District
• Follow procedures for opening or closing the facility.

Physical Requirements

The physical considerations described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Seeing: To observe participants, to observe safety conditions, for written communication.
• Hearing: For safety awareness, to effectively communicate with public and staff.
• Speaking: To effectively communicate with public and staff.
• Sitting: To perform office tasks at desk, etc.
• Standing: To observe participants and staff.
• Walking: To move from location to location to observe activities.
• Handling: To utilize writing instruments or computer keyboard, cash register.
• Running: Running maybe required to help a participant.
• Lifting: Lifting maybe required to move supplies and equipment.
• Stooping: Stooping maybe required to help a participant, clean facility or pick up supplies or equipment.
• Pushing/Pulling: to open and close desk drawers and doors.
• Climbing: To climb stairs in facilities.

Cognitive Considerations

• Ability to comprehend written and verbal communications.
• Ability to recognize and demonstrate sound safety measures.
• Ability to reason; process information and make informed rational judgements.

Environmental Considerations

• Work requires exposure to a wide range of weather and environmental conditions.

Safety

Employee is responsible for understanding the importance of safety issues, rules, policies, and to comply with said rules and policies.

• Report unsafe conditions and document incidents or accidents as per Zion Park District policy.
• Work to achieve goals and objectives of the Safety Committee of Zion Park District.

Disclaimer

• This description is not intended as a complete list of specific duties and responsibilities nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of the employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind of level of difficulty.
• The Zion Park District is an Equal Opportunity Employer. All candidates will be evaluated on the bases of their qualifications for the job in question. Federal and/or state law prohibits discrimination on the basis of race, color, religion, sex, national origin, age, disability or any other protected status. Please advise us if any accommodations are required to assist you in performing your job.