GoodPartner Coach

Summary: The GoodPartner Coach will provide support to the GoodWORKs Program Manager and be responsible for a wide range of workforce service activities and day to day delivery of mission programming and mission integration, develop relationships with local businesses and organizations, recruit for open positions within the program and market the program.

Essential Duties:

• Prepare materials for and support completion of reports and budgets as requested


• Develop and maintain functional education and career plans (career roadmap) for enrolled participants


• Implement employment program model designed to help program participants become marketable and achieve self-sufficiency


• Administer various assessment tools and training models


• Monitor and track participant progress through accurate data collection and management to identify their employment barriers and assist with employment and educational needs 


• Provide job seeker services such as: resume assistance, conducting interview classes, administering referrals, and soft transfers to partner agencies


• Facilitate life skills and financial literacy sessions, and other trainings including classes, workshops on an array of topics 


• Participate in both onsite and offsite job fairs and hiring events


• Gather, analyze, and process program data


• Participate in professional development through appropriate conferences, workshops, seminars, or webinars.


• Provide input to Director and make recommendations for improvements to programs and the department.


• Perform other related duties as assigned by Director and/or CEO.

Essential Skills:

• Previous experience, training, or knowledge about workforce development, candidate screening and project management.


• Ability to work independently, prioritize, organize, problem solve and exercise good judgment with minimal supervision.


• Ability to demonstrate flexibility and creativity.


• Must have knowledge in resume building, interviewing, networking, and social media.


• Working knowledge of MS Office Suite (Word, Excel, PowerPoint) and basic Internet research techniques.


• Strong organizational and interpersonal skills.


• Excellent verbal and written communication skills.
  

Core Competencies:

• Ability to develop and communicate goals in support of Goodwill’s mission.


• Ability to ensure that information is passed on to others who should be kept informed.


• Ability to express oneself clearly in conversations and interactions with others.


• Ability to express oneself clearly in business writing.


• Ability to plan and deliver oral and written communication that make an impact and persuade intended audiences.


• Ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support. 


• Ability to tackle a problem by using a logical, systematic, sequential approach.


• Ability to anticipate the implications and consequences of a situation and take appropriate action.

Requirements:

• Alignment with Mission, Culture, and continuous improvement


• Must possess a valid Driver’s License


• Associate degree in social services, human resources, or related field or a minimum four years relevant experience


• Willingness to work flexible, varying hours, including occasional evenings and weekends as needed.
  

Work Environment:

Office environment with fluorescent lighting and climate-controlled temperature. Occasional to frequent exposure to dust, lint, and other irritants generated by the sorting and handling of donated goods. Occasional exposure to outdoor weather conditions. Occasional nontraditional (nights and weekends) hours. Some instances of short deadlines and fast paced situations or demands.