GOVERNMENT ACCOUNT COORDINATOR

Description

About GLS:

General Logistics Systems (GLS) is an established provider of time-critical package shipping solutions that has been operating in more than 40 countries across Europe for over 30 years, generating annual revenue totaling well above $4 billion.

We've taken our unique but proven business model stateside, where we intend to shake up the market with a truly combined express parcel and dedicated offering that's faster and more flexible than our competitors.

We passionately believe that our success depends on our customers' success, which informs the 'why' and 'how' of everything we do. At this pivotal stage in our growth journey, we are looking for like-minded individuals to help us build a new kind of logistics company...one that makes customers' lives easier and plays an active role in their achievements.

Does this sound like you? If so, please apply to join GLS-US and keep an eye out for future openings as we expand!

Position Summary

As a Government Accounts Coordinator – you will be overseeing the Government accounts. Assisting with escalations, daily tasks and managing a variety of accounts. Answering emails and answering calls for our Government customers. Going on customer calls, provide data and activity reports to certain accounts. help team provide a high level of customer experience satisfaction.

Responsibilities & Duties

• Maintain a positive work environment

• Manage daily assigned accounts

• Identify and take action to resolve customer issues in a timely manner

• Performs other job-related duties as assigned

Requirements

• Exceptional verbal and written professional communication skills

• Proficient with Microsoft Office (Excel, Word, and Outlook)

• Excellent organization and presentation skills

• Excellent time management skills

• Highly energetic, motivated self-starter

• Decision-making, problem resolution and creative thinking skills

EEO Commitment:

General Logistics Systems US is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to at GLS and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination and is always committed to doing what's right.