Government Inside Sales Representative

The Government Inside Sales Representative is responsible for developing and maintaining relationships with government agencies and public sector clients to generate sales opportunities and support company growth. This role manages inbound and outbound sales activities, prepares quotes and proposals, follows up on bids and contracts, and works closely with internal teams to ensure customer satisfaction and timely delivery of products or services.

Essential Duties and Responsibilities

• Develop and maintain relationships with federal, state, local, and municipal government customers 
• Generate new business opportunities through outbound calls, emails, and lead follow-up 
• Respond to customer inquiries regarding products, pricing, contracts, and availability 
• Prepare and submit quotes, proposals, and bid documentation in accordance with government requirements 
• Maintain knowledge of government purchasing processes, contracts, and procurement regulations 
• Track sales activities, opportunities, and customer interactions within CRM systems 
• Coordinate with operations, purchasing, and logistics teams to ensure accurate order fulfillment 
• Follow up on open quotes, bids, and contract opportunities to maximize sales conversion 
• Maintain current knowledge of company products, services, and competitive offerings 
• Assist with contract renewals and ongoing account management activities 
• Meet or exceed established sales goals and performance metrics

• High school diploma or equivalent required; associate or bachelor’s degree preferred 
• Previous inside sales, customer service, or government sales experience preferred 
• Strong communication, negotiation, and relationship-building skills 
• Ability to manage multiple projects and deadlines in a fast-paced environment 
• Proficiency with Microsoft Office and CRM software 
• Strong organizational skills and attention to detail 
• Knowledge of government procurement processes is a plus 

Physical Requirements

• Prolonged periods of sitting and working on a computer 
• Ability to communicate effectively by phone and email 

Work Environment

• Office-based position with standard business hours 
• Occasional travel may be required for meetings, training, or industry events