Government Services Specialist

Title: Government Services Specialist

Reports To: Director of Program Management and Government Services

Position Summary:

The Government Services Specialist will serve as an educational and consultative resource for government clients. This role focuses on delivering training content, supporting client engagement, and guiding agencies in optimizing their use of investigative services within workers' compensation frameworks.

Key Responsibilities:

• Develop and deliver webinars, presentations, and on-demand training modules to educate government agencies on:
  • Workers’ compensation processes
  • Strategic use of investigative services
  • Navigating funding mechanisms for outsourced investigations
• Author content for the Frasco Government Services Blog, contributing thought leadership on public sector claims management and compliance.
• Correspond directly with government clients, responding to inquiries and providing guidance on best practices and procedural strategies.
• Support Frasco’s business development efforts by:
  • Assisting  government agencies interested in engaging Frasco for consulting or investigative services.
  • Collaborating on and negotiating scopes of work, deliverables, and terms for consulting engagements.
  • Drafting or reviewing Statements of Work (SOWs) to ensure alignment with client needs and compliance standards.
• Act as a subject matter expert (SME) on FECA and public sector workers' compensation, drawing from experience and regulatory knowledge.
• Partner with internal teams to ensure training and consulting services align with Frasco’s mission, standards, and regulatory framework.

Minimum Qualifications:

· Bachelor’s Degree in Criminal Justice or Related field preferred

· Prior industry experience with client facing responsibilities

· Strong computer skills including all of Microsoft Office

· Ability to problem solve and produce timely results

· Understanding of project/program management techniques and methods

· Strong interpersonal skills and capabilities for dealing with all levels of management, their support teams and broad cross section of clients and vendors.

This is a Salaried/Exempt Position.

At-will

All inquiries will remain confidential. EOE