Grocery Manager

The Grocery Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service.  He/She assumes total store responsibility in Store Director and Assistant Store Director’s absence.  He/She is responsible for leading the efficient, effective, safe, legal and profitable operations of the grocery, frozen, and dairy departments.  He/She coordinates human relations for the grocery, frozen, and dairy departments and ensures execution of all company and department policies and procedures on a timely basis. 

Key Responsibilities: 

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  When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest 

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  Responsible for proper stock levels in grocery, dairy and frozen departments 

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  Responsible for interviewing, training, scheduling, performance and productivity of all grocery department team members (including frozen, dairy, grocery and night crew) 

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  Responsible for completing and communicating performance evaluations in a timely manner within the department 

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  Manage all dairy/frozen and grocery merchandising 

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  Ensure proper rotation procedures are being enforced 

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  Responsible for ordering all seasonal merchandise and maintaining records of movement 

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  Coordinate and maintain all displays and quantity purchases 

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  Responsible for grocery and dairy/frozen ad estimates and purchasing 

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  Coordinate with all grocery DSD partners on displays and buy-ins 

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  Responsible for backroom organization, appearance, safety and stock level, including frozen and dairy vaults, as well as the outside area behind the store 

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  Manage individuals and delegates responsibilities as appropriate to motivate and instill excellence in the individuals within the departments in a positive manner 

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  Coordinate cleanliness and maintenance needs with Service Manager.  This includes grocery, frozen and dairy equipment and fixtures as well as displays, floors, ceilings and décor 

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  Responsible for controlling, safeguarding and monitoring all store assets, ensuring policies and procedures are implemented for control of assets 

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  Perform other duties as requested or required by upper management 

Key Requirements: 

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  Must be 18 years of age or older 

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  High School Diploma or equivalent 

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  Minimum of one year of store experience 

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  The Grocery Manager is required to work an average of 45 hours per week.  This will involve multiple opening, closing and day shifts depending on the store needs  

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  Minimum of one year store experience 

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  Must maintain Certified Food Safety Manager certification 

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  Must be able to lift up to 50 lbs and stand for long periods of time (up to 6 hours) 

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  Must also be able to bend, lift, and perform all other physical aspects of the job 

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  Ability to function as a team member and get along with others 

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  Ability to accept supervisory coaching related to performance, work habits and attitude 

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.