Groundskeeper/Porter

Job Purpose
Larger communities may have a dedicated Groundskeeper responsible for keeping all common areas and grounds clean, safe, and well maintained at all times. This role supports the overall appearance of the community and assists with minor landscaping and maintenance tasks not covered by the landscaping contractor.

Primary Responsibilities
This role includes duties assigned by the Maintenance Supervisor and focuses on maintaining clean, safe, and welcoming community spaces.

• Provide friendly, professional service to residents, guests, teammates, and vendors
• Clean and monitor trash and recycling areas throughout the property
• Maintain cleanliness of all amenity spaces, including clubhouse, model units, pool areas, sport courts, restrooms, and common interiors
• Clear debris from grounds, breezeways, sidewalks, and amenity areas
• Assist with minor work orders as directed by the Maintenance Supervisor
• Deliver resident notices, correspondence, or packages to units when needed

Daily and Weekly Responsibilities

Communication and Coordination
• Meet daily with the Maintenance Supervisor to review assignments, work orders, and priorities
• Communicate any maintenance concerns or safety issues promptly

Timekeeping
• Accurately track hours using company systems
• Obtain approval before working overtime

Grounds and Common Areas
• Perform daily morning inspections and debris pickup before the leasing office opens
• Remove litter and pet waste and report maintenance issues found during inspections
• Maintain grounds according to the schedule provided by the Maintenance Supervisor

Trash and Waste
• Keep trash areas clean, accessible, and organized for residents
• Report overflow, damage, or service issues immediately
• Assist with city trash pickup as needed

Cleaning and Maintenance Support
• Perform pressure washing of buildings, sidewalks, and common areas as directed
• Complete custodial tasks such as sweeping, mopping, vacuuming, and trash removal in common areas and units
• Complete minor work orders and follow the 24-hour response expectation
• Monitor breezeways and report trash or policy violations to Maintenance for follow-up

Pool Support
• Assist with daily pool chemical logging and maintenance according to local codes, as directed

Supplies and Records
• Maintain safety logs and required documentation as directed
• Notify the Maintenance Supervisor when supplies or equipment are needed

Weekend Coverage
• Provide weekend and Saturday afternoon common-area coverage per schedule

Monthly and Ongoing Responsibilities

• Review the preventative maintenance calendar monthly
• Assist with landscape walks, breezeway inspections, and safety/trip hazard inspections
• Attend monthly safety meetings and share observations or improvement ideas
• Monitor equipment condition and report missing or broken items
• Assist with inventory verification when requested
• Keep certifications and licenses current and notify the supervisor of renewal needs

Move-In and Move-Out Support

• Assist vendors during turn and provide feedback to the Maintenance Supervisor on progress
• Complete unit punch work as directed

Qualifications

• Strong attention to cleanliness and respect for the property
• Willingness to learn and follow instructions
• Ability to read and follow cleaning labels and safety instructions
• Basic reading, writing, and math skills
• Comfortable communicating with teammates and residents
• Previous experience in landscaping, maintenance, or housekeeping preferred
• Reliable, organized, and detail-oriented
• Team-focused with a positive attitude
• Able to work under pressure and manage time effectively
• Willing to work outdoors in all weather conditions
• Available to work weekends or overtime as needed

Education and Experience

• Less than high school education or up to 6 months of related experience, or an equivalent combination
• General knowledge of grounds maintenance and basic small equipment preferred

Licenses

• Valid driver’s license with proof of insurance

Physical Requirements

This role requires regular walking, standing, bending, lifting, reaching, and working outdoors. Lifting over 10 lbs may be required. Occasional travel between nearby properties may be necessary.

Supervisory Responsibility

This position does not have supervisory responsibilities.