Group Facilitator

Position Title: Group Facilitator – Psychosocial Rehabilitation Program

Reports To: Program Manager

Position Summary

The Group Facilitator plays a vital role in supporting the mission of the Psychosocial Rehabilitation (PSR) program by providing structured psychosocial and psycho-educational interventions, supporting members with daily living skills, and ensuring a safe, therapeutic, and engaging environment. This position requires a strong, assertive, and compassionate individual who can work effectively with adults experiencing serious mental illness, behavioral challenges, and co-occurring needs.

Key Responsibilities

• Facilitation of Groups: Lead psychosocial and psycho-educational interventions designed to promote skill development, emotional regulation, and independent living.
• Member Support: Assist members in the completion of Activities of Daily Living (ADLs) and Independent Activities of Daily Living (IADLs), including personal care and skill-building activities.
• Transportation: Safely operates agency-provided vehicles to transport members to and from community outings, appointments, and program activities.
• Community Engagement: Encourage socialization, community integration, and participation in structured outings and therapeutic activities.
• Crisis Response: Demonstrate the ability to work with a volatile community, including de-escalating physical confrontations, managing behavioral incidents, and addressing issues related to bodily functions.
• Team Collaboration: Participate in weekly support team meetings with management and contribute to program planning and problem-solving.
• Documentation: Complete timely and accurate progress notes, group notes, and other required documentation reflecting member participation and interventions.
• Other Duties:
• Assist with daily program operations, including serving meals and supervising scheduled fresh air breaks that may provide participants the opportunity to smoke in designated areas
• Perform related duties assigned by the immediate supervisor or Executive Director.

Work Environment & Physical Requirements

• This position involves direct interaction with individuals experiencing mental health challenges, which may include exposure to physical aggression or volatile behavior.
• Requires the ability to stand, sit, bend, and assist members with mobility or personal care needs.
• Must be able to drive agency vehicles and participate in off-site activities and outings.

• High School diploma or equivalent.
• Must possess a valid Virginia Driver’s License with an acceptable driving record.
• Ability to obtain and maintain the following certifications and clearances:
• CPR/First Aid certification
• Handle with Care (physical/verbal intervention) training.
• Annual Tuberculosis (TB) screening
• Criminal background and central registry clearance
• Strong and assertive personality with the ability to set and maintain professional boundaries.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Experience working in mental health, social services, or human services settings.
• Familiarity with psychosocial rehabilitation principles, recovery-oriented care, and trauma-informed practices.
• Ability to remain calm under pressure and respond effectively in crisis situations.