Group Facilitator

New Oakland Family Centers provides comprehensive mental health care for individuals of all ages and families across the state of Michigan in outpatient, partial hospital and crisis care settings. The mission of New Oakland Family Centers is to provide psychiatric treatment, therapeutic counseling and educational services of the highest quality to individuals and families by offering consistent and passionate support, being responsive to their needs and treating them with the utmost respect through active involvement in our communities.

Position Details
Location: Ann Arbor
Schedule: Monday-Friday 8:00 am – 4:30 pm or other full-time equivalent.
Reports To: Clinical Director / Associate Clinical Director / Clinical Supervisor
Compensation: Hourly Employee. $19-$22/hour. Commensurate with experience.

Position Summary
The Group Facilitator plays a vital role in delivering high-quality clinical care within the FACE to FACE Partial Hospital Program. This position encompasses a broad range of responsibilities, including leading therapeutic groups and collaborating with a multidisciplinary team to provide comprehensive support. Committed to excellence in an acute care setting, the Group Facilitator ensures that all consumers receive the treatment and guidance necessary for achieving optimal outcomes.

Desired Skills

• Strong ability to multitask, self-motivate, and manage time effectively in a fast-paced environment.
• Collaborative mindset with the ability to work effectively within a multidisciplinary team.
• Excellent written and verbal communication skills, ensuring clear and professional interactions.
• Strong empathy and leadership in guiding groups, balancing support with maintaining focus on therapeutic goals.
• Ability to effectively engage diverse populations, including children, adolescents, and adults.

Key Responsibilities

• Provide compassionate, person-centered care by addressing clients' needs with professionalism, empathy, and creativity, while delivering high-quality services in accordance with professional standards and the agency's policies and procedures.
• Lead and facilitate daily therapeutic groups within the FACE to FACE Program, ensuring adherence to professional standards and facility guidelines.
• Serve as the primary point of support for group facilitation, fostering a safe and effective therapeutic space for consumers.
• Implement individualized treatment plans developed by Associate and Lead Therapists, utilizing a person-centered approach to meet each consumer’s unique needs.
• Assist with discharge planning and care coordination to support seamless transitions for consumers.
• Maintain accurate and timely documentation in compliance with clinic policies and procedures.
• Maintain consistent communication with clinical and administrative staff.
• Demonstrate and maintain stable, professional, and appropriate boundaries with clients at all times.
• Appropriately manage and resolve crisis situations all while maintaining professionalism and ensuring client safety.
• Attend and participate in team meetings and contribute to a collaborative work environment.
• Exhibit a positive attitude toward learning and adaptability in a dynamic work environment.
• Demonstrate ability to accept constructive feedback, implement guidance, and show a willingness to grow and improve professionally.
• Stay current with professional training requirements.
• Perform other duties as assigned to support clinic operations.

Working Conditions

• Employees are expected to maintain a professional appearance in alignment with the Employee Handbook and be prepared for active engagement with consumers.
• This role requires extended periods of remaining in a stationary position during HIPAA-compliant in-person sessions and requires the ability to perform physical activities such as bending and reaching. Reasonable accommodations can be provided to enable individuals with disabilities to perform these essential functions as needed.
• The position involves prolonged active listening and verbal communication.
• Proficiency in using computers, phones, and office equipment for documentation and telehealth purposes is necessary. This includes but is not limited to Office 365 and Electronic Medical Record systems.
• The role may require moving within the office or traveling between locations to fulfill job responsibilities. Reasonable accommodation will be considered based on individual needs.

• Bachelor’s degree in social work, counseling, psychology or related field required.
• Mental health experience preferred.

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development