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Group Human Resource Business Partner

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Job Description - Group Human Resource Business Partner

QSSG
– GROUP HUMAN RESOURCE BUSINESS PARTNER (GHRBP)

 

About
Q-Sourcing Servtec Group (QSSG)

Q-Sourcing
Servtec Group (QSSG) is a leading human capital management firm headquartered
in Mauritius, with operations in Uganda, Kenya, Rwanda, Tanzania, and South
Sudan. Known for its innovative staffing solutions, HR management, training,
and outsourcing services, QSSG is ISO 9001:2015 certified and committed to
shaping the future of work across Africa. As part of our ambitious growth
journey, we seek a dynamic Group Human Resource Business Partner to
drive transformation, align people strategies with business objectives, and
take our organization to the next level.


Role
Overview

The Group Human Resource Business Partner will be a key partner to the CEO and
executive team, responsible for assessing the organization and design a people strategy in line with
the business strategy; ensure a skilled Human Capital organization in all
subsidiaries and support/guide the local HR responsible in implementing the
strategy and in major operational issues, This role demands a strategic and
resourceful leader
who has a strong business understanding, can leverage
data-driven insights to evaluate talent across all levels, including core
teams, manpower and IPMS projects. We expect the person is familiar with the
latest trends in technology-tools for the HR area and had already exposure to
executive/board level and business strategies.
The GHRBP will be
instrumental in aligning organizational design, culture, and leadership
processes
with QSSG’s ambitious pan-African growth goals.


Key
Responsibilities

1.
Organizational Assessment and Alignment

  • Conduct
    a comprehensive assessment of QSSG’s structure, talent, and capabilities
    to identify gaps and opportunities.

·         Develop a Human Capital strategy based
on the Group business strategy

  • Optimize
    organizational design to ensure alignment with strategic goals and
    operational efficiency.

  • Support
    the leaders in implementing organizational changes

2.
Talent Strategy and Workforce Optimization

  • Develop
    and execute talent acquisition and retention strategies to ensure the
    right people are in the right seats,

  • Strengthen QSSG’s employer
    brand to attract high-caliber professionals across African marke
    ts
    based on the business strategy

  • Build
    and implement frameworks for workforce planning and productivity
    enhancement.

 

 

3.
Cultural Transformation and Leadership Development

  • Foster
    a high-performance, purpose-driven culture that reflects QSSG’s values of Integrity,
    Excellence, Teamwork, Innovation, and Empathy
    .

  • Lead
    diversity, equity, and inclusion (DEI) initiatives to create a culture of
    belonging and innovation.

  • Design
    and implement leadership development programs to build a robust pipeline
    of future-ready leaders.

 

4.
Performance Management and Behavioral Alignment

  • Create
    and oversee performance management systems to align behaviours with strategic
    objectives.

  • Design
    compensation systems that drive accountability, motivation, and
    organizational alignment.

  • Use
    OKRs and other frameworks to establish clear goals and monitor team
    progress.

5.
Data-Driven HR Leadership

  • Utilize
    advanced HR analytics to assess team performance, workforce productivity,
    and organizational trends.

  • Monitor
    KPIs to track the success of people initiatives and optimize strategies.

  • Leverage
    data to improve decision-making and enhance employee experience across Manpower
    and IPMS projects.

6. Benefits and compensation

·         Ensure
alignment of the compensation strategy (salary and incentives) with the
business strategy and culture; continuously benchmark compensation structure
with the market

7.
Change Management and Execution

  • Drive
    transformational change with a focus on clear communication and
    engagement.

  • Develop
    adaptable strategies to navigate organizational challenges and ensure
    resilience during transitions.

  • Build
    trust and alignment among teams to ensure seamless implementation of
    changes.


Qualifications

Education

  • Master’s
    degree in Organizational Design, Human Resources, Business
    Administration (MBA)
    , or related fields.

  • Additional
    Certifications:

    • Chartered
      Institute of Personnel and Development (CIPD) or SHRM Senior Certified
      Professional (SHRM-SCP).

    • Certifications
      in Change Management (e.g., PROSCI) or Organizational Design are highly desirable.

 

Experience

  • 10+
    years of progressive leadership experience
    ,
    with a proven ability to align people strategies with organizational
    goals.

  • Significant
    experience in multi-regional or Pan-African markets, with an
    understanding of diverse cultural dynamics.

  • Experience with operational and strategic HR,
    with coverage of roles at group level and local level

  • Expertise
    in HR analytics, organizational transformation, and cultural
    leadership.


Core
Competencies

  • Strategic
    /Forward thinking:
    Proven ability to align
    organizational design and HR initiatives with long-term business goals.
    Ability to anticipate needs and seeking new and innovative solutions

  • Analytical
    Insight:
    Expertise in leveraging data and analytics
    to drive impactful decisions.

  • Assertiveness/Leadership in managing
    teams and individuals

  • Change
    Leadership:
    Skilled in managing transitions and
    fostering resilience during times of transformation. Demonstrated success
    in fostering a high-performance, inclusive culture.

  • Collaborative


Why
Join Us?

Step
into an exciting role where you can influence the future of QSSG! This is your
opportunity to lead our people and culture strategy, drive organizational
transformation, and inspire innovation across the company. Join us in making a
lasting impact. As Group HRBP, you will help shape the future of one of
Africa's most dynamic companies by building effective systems and fostering a
culture that empowers teams to achieve outstanding results.


Application
Process

Interested
candidates should submit their resume

 

Q-Sourcing
Servtec is an equal opportunity employer.
Only shortlisted applicants
will be contacted, and any solicitation will result in disqualification.

 



Requirements

Qualifications

Education

  • Master’s
    degree in Organizational Design, Human Resources, Business
    Administration (MBA)
    , or related fields.

  • Additional
    Certifications:

    • Chartered
      Institute of Personnel and Development (CIPD) or SHRM Senior Certified
      Professional (SHRM-SCP).

    • Certifications
      in Change Management (e.g., PROSCI) or Organizational Design are highly desirable.

 

Experience

  • 10+
    years of progressive leadership experience
    ,
    with a proven ability to align people strategies with organizational
    goals.

  • Significant
    experience in multi-regional or Pan-African markets, with an
    understanding of diverse cultural dynamics.

  • Experience with operational and strategic HR,
    with coverage of roles at group level and local level

  • Expertise
    in HR analytics, organizational transformation, and cultural
    leadership.



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About the Company

Q-sourcing

Discover Q-Sourcing Servtec: ISO-certified HR management in Kenya, Uganda, Rwanda & more. Boost efficiency with our expert HR solutions.

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