Job Description:
The Grout Doctor® is seeking a dedicated and customer-oriented Grout Technician to join our team. As a Grout Technician, you will play a crucial role in delivering exceptional customer service and restoring the appearance of tile surfaces to exceed our customers' expectations.
Responsibilities:
- Provide outstanding customer service by addressing the needs and concerns of clients before, during, and after the restoration process.
- Educate customers on the scope of work, expected outcomes, and post-service maintenance practices.
- Perform high-quality grout and tile services, including:
- Grout cleaning
- Grout sealing
- Grout repair and replacement
- Caulking
- Grout staining
- Utilize industry-standard equipment and techniques to achieve optimal results in grout and tile restoration.
- Communicate effectively with clients to recommend products and maintenance strategies that will prolong the life of their tile surfaces.
- Ensure timely arrival to scheduled appointments and maintain open communication with clients regarding any delays or changes in schedule.
- Adhere to safety protocols and regulations to ensure a secure working environment for yourself and others.
Qualifications:
- High school diploma or equivalent preferred.
- Previous experience in tile and grout restoration, or a related field.
- Strong attention to detail and ability to produce high-quality workmanship.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Valid driver's license and reliable transportation.
- Commitment to providing exceptional customer service and exceeding customer expectations.
- Willingness to learn and adapt to new techniques and technologies in the field of grout and tile restoration.
Pay Rate: $17.00 for first 90 days; $18.00 after 90 days; eligible for commission after 6 months
Join our team at The Grout Doctor® and be part of an organization that prioritizes customer satisfaction and professionalism. If you're passionate about delivering top-notch service, working directly with customers, and restoring the beauty of tile surfaces, we encourage you to apply for the Grout Technician position.
About Us
Why The Grout Doctor®
Because we specialize in tile, grout, and stone repair and care. It’s what we do!
- We are locally owned and operated.
- We are highly trained and knowledgeable, professional, timely, and insured.
- We do not use steam (steam damages your grout).
- We use our own proprietary products which are safe, effective, and gentle on our environment.
- We are a nationally supported network of Grout Doctors operating since 1992.
Grout Is Our Specialty
The Grout Doctor® specializes in grout, tile, and stone care. While tile is a non-porous material, the grout between the tiles absorbs everyday spills and dirt, almost like a sponge. If not cared for, over time grout will wear away, discolor, or become damaged.
The Grout Doctor® provides an alternative to replacing existing tile and grout with our restoration process. Our services are designed to renew, restore, and protect tile, stone, and grout to its original beauty or we can dramatically change the look entirely! Restoration is less expensive, can often be completed in one day, and we believe it is just good “green” karma.
Salary :
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