Overview: SymphonyAI delivers vertical AI platforms that automate real business operations - from retail merchandising and financial crime prevention to predictive equipment maintenance and IT service management. Trusted by more than 2,000 enterprises worldwide, our AI platforms are pre-trained on industry ontologies and workflows and can reason, decide, and act inside business operations at scale. This enables deployment and real outcomes in weeks - including up to $200M in incremental retail profit, ~70% reduction in banking false positives, and 20% lower manufacturing downtime. Learn more at www.symphonyai.com.
Job Description
Responsibilities:
Market Mapping, Lead Identification & Enrichment
Source, evaluate, and integrate all relevant external and internal data providers to maximize global target market coverage
Design, build, and maintain advanced workflows in Clay to identify, qualify, enrich, and route leads to Sales in HubSpot
Continuously improve data coverage and quality across all segments and geographies
HubSpot CRM Ownership
Own HubSpot data quality: deduplication, parent-child account relationships, and property hygiene
Build and maintain lead routing and Sales handoff workflows
Provide Marketing with audience segments for advertising, nurture, and ABM campaigns
Support funnel reporting accuracy across the revenue team
Support outbound campaign infrastructures for various business units
Partner with Salesforce Admins to configure field mappings between HubSpot and Salesforce
Outreach Tooling & Sales Enablement
Select and roll out a global outreach/sequencing tool for multi-channel prospecting
Partner closely with Sales to sharpen targeting, segmentation, and outreach effectiveness
Build playbooks and best-practice documentation for Sales reps using HubSpot
Internal GTM Champion & Innovation
Develop and manage Claude-driven projects to ensure seamless marketing operations across teams
Support inbound lead assignment and follow-up, working closely with partnership team
Manage KPI reporting to support different GTM motions
Manage, implement, and troubleshoot marketing and analytics Google trackers to ensure data integrity
Act as the internal HubSpot subject-matter expert for the Sales and Marketing teams
Troubleshoot CRM issues proactively and improve usability for sellers
Continuously evaluate new tools and data providers across identification, enrichment, and outreach categories
Stay current on modern GTM tech stacks, AI-powered prospecting methods, and B2B sales intelligence trends
Required Skills & Qualifications:
2-6+ years in GTM Ops, Growth Ops, RevOps, or a sales/growth engineering role with hands-on experience building modern GTM systems
Hands-on, independent proficiency in Clay - you can build and maintain complex enrichment and routing workflows from day one
Hands-on, independent proficiency in HubSpot - you can own CRM architecture, workflows, and reporting without guidance
Strong track record in B2B data sourcing, lead qualification, and enrichment at scale
Deep understanding of enterprise B2B buying groups and complex sales cycles
Ability to translate commercial needs into automated, scalable systems
High attention to detail and a rigorous bar for data quality, structure, and accuracy
Comfortable managing complex data logic and large, interconnected workflow systems
Experience with Claude Zoominfo, Demand Base, 6 Sense, LinkedIn Sales Navigaton
Preferred Skills & Qualifications:
Experience with LinkedIn Sales Navigator and intent data platforms
Familiarity with industrial, manufacturing, or enterprise software B2B markets
Experience supporting ABM programs or account-based GTM motions
A curious, experimental mindset - always exploring smarter workflows and better ways of working
Diversity & Inclusion Statement: We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.
About Us
SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.
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